Infra Tech Support Practitioner

Posted:
12/18/2024, 12:28:12 PM

Location(s):
Kolkata, West Bengal, India ⋅ Odisha, India ⋅ Tamil Nadu, India ⋅ Jaipur, Rajasthan, India ⋅ Telangana, India ⋅ Chennai, Tamil Nadu, India ⋅ Uttar Pradesh, India ⋅ Kerala, India ⋅ Rajasthan, India ⋅ Pune, Maharashtra, India ⋅ Bhubaneshwar, Odisha, India ⋅ Gujarat, India ⋅ Hyderabad, Telangana, India ⋅ West Bengal, India ⋅ Mumbai, Maharashtra, India ⋅ Delhi, India ⋅ Noida, Uttar Pradesh, India ⋅ Maharashtra, India ⋅ Ahmedabad, Gujarat, India ⋅ Thiruvananthapuram, Kerala, India ⋅ Karnataka, India ⋅ Coimbatore, Tamil Nadu, India ⋅ Nagpur, Maharashtra, India ⋅ Indore, Madhya Pradesh, India ⋅ Madhya Pradesh, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Implement hardware/software support for configured services. - Perform L1 and L2/ basic and intermediate level troubleshooting. - Ensure smooth operation of production and development systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures. - Strong understanding of network protocols and configurations. - Experience in network security and firewall management. - Knowledge of server and network hardware components. - Hands-on experience in troubleshooting network issues. Additional Information: - The candidate should have a minimum of 12 years of experience in Network Infrastructures. - This position is based at our Hyderabad office. - A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement


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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing