Posted:
6/20/2024, 2:40:46 PM
Location(s):
Florida, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Performs/oversees daily operations of the Youth Outreach programs and services.Responsibilities:
Provides case management and clinical services for clients and their families. Provides care coordination, group counseling and informal counseling for clients and families enrolled in program.Evaluates and assesses the needs and strengths of clients and families.Facilitates services related to the Community Youth Services (CYS) program.Completes surveys and outcome tools with clients and families per grant requirements and reports outcome data to program team leader.Develops and maintains daily activity schedules.Transports clients and families to appointments and community resources.Competencies:
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, PATIENT ASSESSMENT - BEHAVIORAL HEALTH CYS, PROFESSIONAL CREDIBILITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOREducation and Certification Requirements:
Bachelors (Required)Automobile Insurance (AUTO INS) - Automobile Insurance (AUTO INS), BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Driver's License Num (DRIVER LIC) - Department of Motor VehiclesAdditional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, effective writing skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to handle a heavy case load and multi-task. Must be able to work a flexible schedule. Required Work Experience: No experience needed. Other Information: Must have Valid Florida driver's license, be cleared by legal to be added to Memorial insurance and have personal vehicle available during work hours as position requires extensive travel throughout Broward County.Additional Education Info: Bachelor's degree or Master's degree based on grant specifications.Additional Credential Info: New hires or employees new to the position have six (6) months to obtain the Basic Life Saving (BLS) Certification.Working Conditions and Physical Requirements:
Shift:
Primarily for office workers - not eligible for shift differentialDisclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]
Website: https://mhs.net/
Headquarter Location: Hollywood, Florida, United States
Employee Count: 10001+
Year Founded: 1953
Industries: Health Care ⋅ Hospital