Investigation & Litigation Casework Support

Division: Enforcement and Market Oversight

Department: Retail and Regulatory Investigations

• Salary: Leeds ranging from £32,000 to £38,000 (salary offered will be based on skills and experience)

• This role is graded as: Associate L9 - Regulatory

• Your recruitment contact is Riley via [email protected]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team 

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.  

Enforcement & Market Oversight (EMO) is responsible for the FCA’s responsibilities for market monitoring, delivery of the functions of the UK Listing Authority (UKLA) and the investigation and prosecution of misconduct using the whole spectrum of criminal, civil and administrative sanctions and remedies against firms and individuals.

Sitting within the Enforcement & Market Oversight Division, the Retail and Regulatory Investigations (RRI) Directorate investigates firms and individuals across consumer markets to tackle misconduct, address financial crime, and ensure fair treatment that supports a safe and trusted financial services industry.

Role responsibilities

• Manage the uploading of material to document management systems, ensuring full compliance with established protocols. This will help maintain accurate, reliable records that support smooth and efficient case progression

• Carry out a range of general administrative tasks relating to investigations. Your work will keep cases organised and enable the wider team to focus on progressing key issues

• Review and categorise evidence in a clear and systematic way. This will ensure that case teams can quickly access the information they need and maintain high standards of evidential accuracy

• Draft a variety of documents, including correspondence, memoranda, reports and minutes of internal and external meetings, as well as proofreading material and preparing bundles for interviews, disclosure and court or tribunal proceedings

• Maintain project and document management records by capturing key decisions, completing intelligence checks, conducting Companies House searches and undertaking other research

Communicate effectively with team members about task progress, ensuring transparency, clarity and smooth coordination throughout the lifecycle of each investigation

Skills required  

Minimum:

• Demonstrated experience in coordinating administrative processes and organising tasks and workflows to meet deadlines effectively

• Practical experience using case management systems and evidence review platforms to process documents, information or evidence for investigations or legal proceedings

• Prior experience in communicating with internal and external stake holders both in writing and verbally, demonstrating accuracy and attention to detail

Essential:

• Work proficiently with Microsoft Office applications including Excel, Word and Adobe

• Maintain standards and focus on the overall objective across multiple projects, paying close attention to detail

• Work collaboratively and inclusively with colleagues of different perspectives and backgrounds

• Classify and organise information in a comprehensible manner.

• Work on own initiative, prioritising, working to tight deadlines whilst maintaining accuracy

• Be open to learning, self-improvement, and be prepared to accommodate new tasks and responsibilities

Benefits

• 25 days annual leave plus bank holidays

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
 

Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
 

Useful information and timeline

• Advert Closing: 12th April at 11:59PM

• CV Review/Shortlist: 14th April

• In‑person interviews will take place at the Leeds office on: 29th April and 30th April

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.