• Understand business perspectives, user requirements, and key performance output variables which are related to the assigned projects
• Actively engage in the strategic and operational planning of process improvements
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals
• Participate and facilitate with cross-functional teams to identify business process improvement opportunities
• Actively involved in and complete end-to-end UAT for enhancements and improvements

Qualifications:

• Bachelor’s degree or higher in Business administration, IT, or related field
• At least 1 year of working experience in Strategic and Operation Planning, Process Improvement, or related fields in insurance Industry
• Excellent communication and presentation skills
• Result-oriented, positive attitude and be a self-starter
• Competent in Ms.Office