Managed Services Operations Director

Posted:
10/17/2024, 9:14:02 PM

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

FIS, headquartered in Florida, is the 4th largest software supplier in the world, and the largest provider of Financial Services Technology.  FIS’ Capital Markets business develops and delivers the technology and services that facilitate the movement, management, and growth of money and global securities – enabling investors, traders, insurers, corporations and treasury and risk managers around the world.

 

FIS India, an extension of the global product organization, has a presence in multiple cities offering reach domain and technology expertise. Capital Markets has significant footprint in terms of complete SDLC functions and related horizontals and leads & operate many transformation initiatives to supplement the broader goals of modernization, continuous improvement and great productivity.

 

About BPaaS team

We are a Global Operations team providing best in class business process services to top tier investment banks and financial institutions. Our services include numerous lines of businesses whereby this role specifically is aimed in collateral loan obligation (CLO) processing business, with trustee and middle office functions predominantly aligned with the credit loans industry.

What you will be doing

You will lead Transformation program forecasts for near & long-term planning to enable delivery of objectives and results.  You will develop, implement, and maintain policies, procedures, and material control systems to reduce costs, streamline procedures and implement solutions for Transformation program.  You will evaluate technology options with internal stakeholders in accordance with the Technology roadmap and strategic investments and processes laid out.  Lastly, you will meet and confer with vendor representatives to understand product and service capabilities and corresponding economics to incorporate in decision process.

·       Develop, enhance and implement processes independently that review monthly financial performance and work with teams that identifies trends and offers advice to improve results. 

·       Initiates analysis of monthly variances and helps identify those that will be ongoing or changes to run rates.

·       Lead implementation of complex financial models to enable robust detailed forecasting, annual and long-range planning.

·       Proactively initiate ad hoc analyses and projects where needed.

·       Evaluate alternative uses of capital to ensure that projects are expected to return more than weighted average cost of capital and/or are supported by a sound business case.

·       Lead capability development and training (process and/or financial) and coaching on financial matters to develop greater financial acumen in the business and across the team.

·       Be proactive in change management while driving key business initiatives with the goal of continuous improvement.

·       Support due diligence efforts and assume project management leadership.

 

What you bring:

·       Large Transformation program financial and vendor management leadership

·       IT product and service request for proposal management and selection experience

·       Knowledge of supply chain and financial functions and procedures

·       Knowledge of procurement and financial management procedures

·       Knowledge of project management methods and techniques

·       Proficiency to supervise, lead and effectively manage large transformational changes independently.

·       Excellent verbal and written communication skills to technical and non-technical audiences of various s levels in the organization, e.g., executive, management, individual contributors

·       Excellent problem solving, team and time management skills managing multiple deadlines for self and others

·       Proficiency in making projections of future expenses based on analysis of cost effectiveness of past expenditures.

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What we offer you

·       A range of benefits designed to help support your lifestyle and wellbeing

·       A multi-faceted job with a broad spectrum of responsibilities

·       An international work environment and a dedicated and innovative team

·       An extensive range of personal development opportunities  

·       A work environment built on collaboration, flexibility and respect.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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