Application Support Engineer

Posted:
9/10/2024, 1:09:43 AM

Location(s):
Telangana, India ⋅ Hyderabad, Telangana, India

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Governance Risk and Compliance (SAP GRC)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelors degree in Computer Science Information Technology or related field

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical issues that may arise. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to troubleshoot and resolve application issues. - Monitor and maintain the performance of critical business systems. - Identify and analyze software defects and provide timely resolutions. - Develop and implement effective solutions to enhance system functionality. - Provide technical support and guidance to end-users. - Create and maintain technical documentation for reference purposes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Governance Risk and Compliance (SAP GRC). - Strong understanding of software development life cycle (SDLC) and ITIL processes. - Experience in troubleshooting and resolving application issues. - Knowledge of database management systems and SQL queries. - Familiarity with incident management and ticketing systems. - Good To Have Skills: Experience with SAP Security and Authorization concepts. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP Governance Risk and Compliance (SAP GRC). - This position is based at our Hyderabad office. - A Bachelor's degree in Computer Science, Information Technology, or a related field is required.

Bachelors degree in Computer Science Information Technology or related field

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing