Key Responsibilities
- OMS Management: Serve as the main point of contact for daily OMS operations, including SKU binding, real-time stock synchronization, order flow monitoring, and data extraction.
- WMS & Inventory Control: Handle all system stock adjustments, inventory movements, and ensure 100% accurate data entry within the WMS.
- Master SKU Maintenance: Create, update, and maintain master SKU records across integrated OMS and WMS platforms.
- Data Reporting & Analysis: Maintain and update daily/weekly operational reports in Google Sheets/Excel using pivot tables, formulas, and visual charts to present performance trends.
- Cross-Functional Coordination: Investigate and resolve fulfillment issues and edge cases by collaborating directly with Customer Service (CS) and Logistics/3PL teams.
- Return Parcel Tracking: Monitor and track pending/unreceived return parcels to ensure processing meets SLA targets.
Candidate Profile & Requirements
• Education: Minimum Diploma or Bachelor’s Degree in Logistics, Supply Chain, Business Administration, or a related field. (Final-year students are welcome to apply provided no active classes/thesis commitments remain).
• Experience: 1–2 years of hands-on experience as an Operations Admin, Control Tower, or similar role within an E-commerce Enabler or Warehouse environment.
• Technical Skills:
Proficient and hands-on experience with OMS and WMS platforms.
Advanced Google Sheets / MS Excel skills (formulas, pivot tables, data visualization/charts).
• Soft Skills: Excellent problem-solving abilities, strong communication skills, and high attention to detail.
• Location Preference: Candidates residing in West Jakarta (Jakbar), Tangerang, or Tangerang Regency are strongly preferred (Plus Point).
Work Location & Schedule
- Work Arrangement: Hybrid.
- Location: Kosambi.