Software Configuration Specialist (Analyst)

Posted:
8/20/2024, 5:00:00 PM

Location(s):
Mumbai, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Software Engineering

Workplace Type:
Hybrid

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter

TALENT ACCELERATOR PROGRAM (TAP):

Duck Creek is looking to expand its approach to building a robust internal talent pipeline.  Our customers expect deep product and industry knowledge, it’s been increasingly important to train-up and prepare our Ducks with skillsets to fill essential roles at Duck Creek out in the market.  Therefore, we have launched this new Accelerated Development Program that brings candidates in at the entry level, puts them through a robust bootcamp for both technical and professional skills, and gives them a clear career path to follow over the coming months and years.

JOB TITLE: Software Configuration Specialist I

WHAT YOU’LL DO:

The Software Configuration Associate at Duck Creek Technologies will play a crucial role in the initial setup, customization, and ongoing maintenance of our software products. This entry-level position offers an excellent opportunity to develop technical skills in a dynamic global software company. The role involves working closely with cross-functional teams to ensure that software configurations meet client requirements and adhere to industry best practices. 

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

  • Assist in the setup and configuration of software applications to meet client specifications.
  • Collaborate with the software development team to understand and implement configuration requirements.
  • Perform initial testing and validation of configured software to ensure functionality and accuracy.
  • Document configuration processes and procedures for future reference and training purposes.
  • Provide support to the client services team in resolving configuration-related issues.

WHAT YOU’VE DONE:

  • Bachelor’s in engineering or technology (B.E. /B.Tech), or its foreign equivalent in Computer Science Engineering with a CGPA of 7.5 or higher (equivalent to 70% or more).
  • Total Work Experience: No experience required, and up to one year of experience. Previous internships preferred. 
  • Industry certificate bootcamp experiences (preferred). 
  • Strong interest in technology and software systems
  • Basic problem-solving skills to identify and address configuration issues.
  • Effective verbal and written communication skills.
  • Willingness to learn new tools and technologies as required.
  • Exposure with .Net Solutions and SQL DB and relational database design would be a plus
  • Exposure of XSLT, XML, XPATH, HTML, CSS, AJAX would be a plus
    • Location: Candidate must reside in Mumbai. 
    • Work Authorization: Legally authorized to work in India. 
    • Start Date: The position is set to commence on January 6, 2025, without exception.
    • Availability: Physical presence in our Mumbai office is required for the first two weeks, starting from January 6, 2025, for program kickoff and in-person training.

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected]

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

Duck Creek Technologies

Website: https://duckcreek.com/

Headquarter Location: Boston, Massachusetts, United States

Employee Count: 1001-5000

Year Founded: 2000

IPO Status: Delisted

Last Funding Type: Private Equity

Industries: Finance ⋅ Insurance ⋅ InsurTech ⋅ Property Insurance ⋅ Property Management ⋅ Software