Posted:
11/12/2024, 5:52:36 AM
Location(s):
Arizona, United States ⋅ Phoenix, Arizona, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
We are looking for new team members who are excited about providing world class customer service via email.
Available Shifts:
What You'll Do:
What We Look For:
Nice to Have:
What We Offer You:
#LI-Onsite
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Website: https://www.upgrade.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 251-500
Year Founded: 2016
IPO Status: Private
Last Funding Type: Series F
Industries: Banking ⋅ Credit ⋅ Financial Services ⋅ FinTech ⋅ Mobile