Company:

Marsh

Description:

We are seeking a talented individual to join our Workers Compensation at Marsh Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

Your role as a Workers Compensation Associate Consultant is to provide professional operational support to all Marsh colleagues and clients through the administration of injury management software, insurer liaison and back-office injury management accountabilities.

This is an entry level position in Workers Compensation consulting and injury management profession, with an opportunity for significant on the job development and progression of a career in this space.

You will have significant exposure to a number of large national employers, providing support to both your colleagues and clients;

• Triaging and lodgement of new claims
• Inbox management
• Systems management
• Document and filing management
• Record management
• Data entry
• Administrative tasks

We will count on you to:

• Administering preferred injury management software (SolvInjury, DoneSafe) for selected clients and maintaining this database
• Insurer liaison with respect to injury management activities
• Intermediate Microsoft Suite (Word, Excel, PowerPoint) skills;
• Produce and/or format reports, manuals, presentations and other correspondence or documents;
• Generate invoices;
• Organise and maintain file system, file correspondence and other documentation;
• Maintain database and spreadsheet files;
• Support Workers Compensation team during busy periods;
• Read and route incoming correspondence;
• Take, type and distribute meeting minutes;
• Assist with workers compensation payroll and wage reimbursements
• Attend industry events as required;
• Other tasks as directed by manager.

What you need to have:

• High School Certificate or equivalent;
• Tertiary qualifications in administration or related studies (desired);
• Undertake Company directed compliance training
• Experience working in an office type environment and demonstrated proficiency in the utilisation of Microsoft office-based platforms is preferred
• Strong attention to detail/accuracy
• Tier 1 compliancy will be required and facilitated by Mercer Marsh Benefits upon commencement

What makes you stand out:

• A positive and proactive attitude.
• Outstanding client service skills, with the ability to anticipate and exceed client expectations.
• Strong verbal and written communication skills for effective interaction with colleagues, clients, and prospects.
• A problem solver who can identify and address challenges for clients and colleagues.
• Exceptional time management skills - ability to work under pressure and meet deadlines.
• A commitment to fostering a supportive and enjoyable work environment.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About MARSH:

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.