Credit Line/Card Fraud Operations Lead

Posted:
6/30/2026, 1:58:33 AM

Location(s):
Mexico City, Mexico City, Mexico ⋅ Mexico City, Mexico

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
Hybrid

About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

The Credit Line/Card Fraud Operations Lead is responsible for conducting reviews and investigations of Credit Line/Card partners, stores, clerks and customers to analyze fraud patterns, and implementing tactics to mitigate fraud risks, thereby protecting our customers and the company's financial assets.
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

PayJoy

Website: http://www.payjoy.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 1001-5000

Year Founded: 2015

IPO Status: Private

Last Funding Type: Debt Financing

Industries: Credit ⋅ Emerging Markets ⋅ Financial Services ⋅ FinTech ⋅ Mobile

Visa Sponsorship: Sponsors work visas