Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.

Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.

This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest’s expectations and hotel standards and is delivered in a friendly and professional manner.

Job Specifics

• Greets and seats guests as needed and ensure total guest satisfaction
• Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
• Provides floor coverage as needed
• Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
• Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies
• Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
• Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales
• Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
• Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required
• Directs staff towards the goals of the Loews Corporation as defined by management
• Ensures proper handling of guest checks and payment transactions
• Intercedes and/or fills in for employees should need occur
• Trains or supervises the training of all department employees
• Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to the guests, management and fellow employees
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Other duties as assigned