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About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture

About the Job
The Rental Account Manager exists as the primary Rental Sales/Marketing function at the BU level. This position mainly supports the commercial rental and trailer services product lines. Will increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts. The end result should be the pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization

Type: Full-time

Salary: $50,000 to $55,000 annually + commission + phone allowance + car allowance

Shifts: Monday to Friday, 8:00am to 5:00pm

Why Ryder:

• Excellent benefits package after 30 days.

• 10 days of Paid Time Off upon hire.

• Retirement Pension Plans, DPSP, RRSP

• Stock options.

• A safe, friendly and respectful working environment.

• Room for growth.

• Lots of learning opportunities

Responsibilities:

• SALES:
  Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer's needs and develops a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers
  SCOPE OF DECISION MAKING:
  Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques

• CUSTOMER RETENTION:
  Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long-term rentals.

• SCOPE OF DECISION MAKING:
  Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship.

• TIME ADMINISTRATION:
  Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling.

• SCOPE OF DECISION MAKING:
  Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables

• Performs other duties as assigned.

Requirements:

• Bachelor's degree required in Marketing or 5 years equivalent job related experience

• One (1) year or more sales experience or equivalent sales training required

• Three (3) years or more sales experience preferred

• One (1) year or more Industry experience preferred

• Strong verbal and written communication skills

• Ability to build strong customer relationships

• Performs work independently with minimal supervision

• High energy, self directed, self motivated and able to work as part of a team as well

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Highly thorough and dependable

• Committed to good ethical business practices

• Maintains a high degree of professionalism

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Detail oriented with excellent follow-up practices

 

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Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:

Recruiter: Kathy Zhang:

Phone:+1 819 412 4813 ( this phone number can only receive text message or voicemail, we will respond to your questions asap)

Email: [email protected]

Business Hours: M to F, 8:00am to 5:00pm EST

Job Category

Outside Sales

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.  Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.  If you require assistance in order to apply please contact us at 226-213-4040.
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Ryder est un employeur offrant l’équité en matière d’emploi.  Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation.  Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous.  Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.

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Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.