Senior Product Manager, Payments

Posted:
5/12/2026, 4:29:55 AM

Location(s):
Atlanta, Georgia, United States ⋅ Georgia, United States

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Remote

PlayOn is looking for a Senior Product Manager, Payments to own the payments delivery roadmap for one of the largest digital ticketing platforms in high school athletics.

This role sits at the intersection of financial technology, school-facing product, and internal operations tooling. You'll own a broad and complex roadmap spanning financial reporting, payout operations, refunds and disputes, tax compliance, and the rollout of GoFan's Stripe Connect / PFaaS model — directly shaping how 10,000+ schools, districts, and state associations receive funds, reconcile revenue, and manage their financial relationships with GoFan.

You'll partner closely with Engineering, Finance, Customer Success, and school-facing stakeholders to ship product that is accurate, compliant, and trusted. The work spans external customer experiences (bookkeepers, athletic directors, fans) and internal operations tooling (Finance, Accounting, Support) — both sides of the platform need to work flawlessly for payments to be trustworthy.

Critically, we expect this PM to be AI-forward: using AI to accelerate spec writing, data analysis, and prototyping, and to process customer and support feedback at scale so that delivery moves faster from insight to ship.

The Outcomes You'll Deliver

  • Ship financial reporting that helps schools, districts, and internal teams close their books with confidence — settlement statements (SPE), event-level reporting, and the HQ Financial Performance dashboard
  • Drive the delivery roadmap for GoFan's Stripe Connect / PFaaS rollout — onboarding flows, settlement service configuration, order service integration, and NetSuite reconciliation as schools migrate off legacy ACH
  • Improve refund and dispute tooling for school operators and internal teams — reducing manual intervention and shortening resolution time
  • Own the infrastructure behind pricing, tax, and payout accuracy — sales tax for ticketing, fee and rebate configuration (rate service), revenue share automation, and cash reconciliation
  • Reduce Support and Finance ticket volume on reconciliation issues by improving the accuracy and traceability of payment data end-to-end

PlayOn is where high school sports come to life. Through GoFan, NFHS Network, and MaxPreps, we give every fan a front-row seat to the moments that matter most: the buzzer-beaters, the comeback wins, the senior nights, the rivalries that define a town.  

We built our technology for the people who live and breathe high school athletics — the parents who never miss a game, the alumni still cheering from across the country, the communities that show up week after week. From buying tickets to watching a live stream to reliving the highlights, we make it simple to stay close to the sports and the athletes you love most.

Backed by KKR, we build the technology that powers high school athletics from the inside out: Schools trust us to handle ticketing, streaming, fundraising, concessions, merchandise, and more so the people running programs can stay focused on the athletes and fans we all serve together.

We're a growth-stage company on a mission to make high school sports more accessible, more memorable, and more connected than ever before.

When being there means everything, we make sure you never miss a moment.

 

Why You'll Love Working at PlayOn
 
Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions. 
 
This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve. 
 
Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team. 
 
 
The Benefits We Offer 
 
Multiple medical insurance plans to choose from 
Dental, vision life and disability insurance 
Employee Emergency Fund  
Company equity (stock options) 
Open PTO policy  
401K plan with company match 
Hybrid/flexible work environment 
 
Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.  
 

PlayOn! Sports

Website: http://playonsports.com/

Headquarter Location: Atlanta, Georgia, United States

Employee Count: 251-500

Year Founded: 2008

IPO Status: Private

Last Funding Type: Private Equity

Industries: Broadcasting ⋅ Event Management ⋅ Events ⋅ Internet ⋅ Media and Entertainment ⋅ News ⋅ Sports ⋅ Ticketing ⋅ Video on Demand ⋅ Video Streaming