Application Support Engineer

Posted:
9/27/2024, 12:24:10 AM

Location(s):
Coimbatore, Tamil Nadu, India ⋅ Tamil Nadu, India

Experience Level(s):
Mid Level

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Information Lifecycle management ILM
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Candidate must have completed 15 years of fulltime education or least a technical degree

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software problems, collaborating with cross-functional teams, and ensuring the smooth functioning of business systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve software problems reported by end-users. - Collaborate with cross-functional teams to identify and resolve issues within critical business systems. - Ensure the smooth functioning of business systems by monitoring and maintaining software applications. - Provide technical support and guidance to end-users. - Document and communicate software issues and resolutions to stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Information Lifecycle management ILM. - Strong understanding of software troubleshooting and problem-solving techniques. - Experience in monitoring and maintaining software applications. - Knowledge of database management systems and SQL queries. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with SAP HANA and data archiving solutions. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP Information Lifecycle management ILM. - This position is based in Coimbatore. - A candidate must have completed 15 years of full-time education or at least a technical degree.

Candidate must have completed 15 years of fulltime education or least a technical degree

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing