Title: - DD&T Cluster Lead (BP) Southeast Asia & India

Location: - Bengaluru, India

ROLE POSITION: 

Acts as the single DD&T business partner / front door for the Cluster (LOCs and functions) for enterprise DD&T capabilities and demand 

ROLE OBJECTIVE 
 

Working in close collaboration with the cross-functional partners in the Cluster, IBU and ICC teams, you will: 

• Serve as the Cluster’s DD&T Business Partner and single point of accountability for upfront problem framing, requirement shaping, prioritizing, and progressing technology and AI demand into enterprise delivery pathways with a strong emphasis on upfront solution discovery, process understanding, and value framing before demand enters delivery. 

• Represent DD&T in Cluster leadership forums (and key function/LOC governance), ensuring business strategy, pain points, and opportunities are translated into an outcome-led DD&T roadmap. 

• Provide clear, structured communication to DD&T Area Heads on cluster health: demand pipeline, delivery status, adoption/value realization, risks, and escalations 

• Drive innovation, transformation, & adoption of enterprise DD&T solutions and services within the cluster. 

• Act as a thought leader and show the organization the art of the possible with respect to technology and AI  

• Ensure that operations and support for DD&T solutions and services initiatives are established within the cluster to promote sustainability and adoption. 

• Be hands-on and drive selected flagship DD&T initiatives within the cluster and ensure that solution discovery, requirement quality, and demand sequencing remain core responsibilities of the role, even when delivery is delegated. 

• Ensure that all DD&T Governance, Risk & Compliance (GRC) are adhered to and followed within the cluster.  

KEY ACCOUNTABILITIES 

• Own the Cluster DD&T Business Partner (“front door”) model. Establish a clear engagement pathway for LOCs/functions, including transparent decision-making for priorities and trade-offs. 

• Lead portfolio governance for the cluster. Maintain an integrated view of demand, initiatives, dependencies and capacity constraints; ensure work is sequenced to maximize business outcomes and adoption (not just delivery). 

• Provide effective communication and escalation management. Produce concise updates to DD&T Head Europe/Intercontinental covering: top challenges, opportunities, delivery risks, adoption KPIs, compliance issues, and decisions required 

• Own the cluster Technology & AI adoption agenda. Maintain the cluster portfolio of enterprise DD&T capabilities to be adopted (Data, AI, Digital/Omnichannel platforms & engagement with Digital & Campaign Operation), with clear priorities, sequencing, dependencies, KPIs, and outcomes and ensure alignment with strategic priorities and enterprise roadmap 

• Translate business demand into enterprise-ready requirements, including clear problem statements, business process flows, automation and integration needs (e.g., PSP, SAP, CRM), data dependencies, and adoption considerations 

• Be hands on and personally lead 1–2 flagship cluster initiatives () by shaping the use case, defining requirements, validating solution fit, and driving adoption and engage other clusters, IBU DD&T and ICC/GCC teams for delivery 

• Act as a Technology & AI thought leader and ambassador. Continuously identify where enterprise AI/automation/digital capabilities can materially improve outcomes; Communicate and inspire the organization on what is feasible now vs later, and what the prerequisites (e.g. data quality) are to move to the future.  

• Lead responsible AI adoption and guardrails. Promote use of approved enterprise AI platforms and patterns; ensure AI use cases include practical controls (data provenance, human oversight, monitoring, change control, documentation) and actively prevent unapproved tools/solutions that create compliance risk or technical debt. 

• Partner with ICC/GCC for scalable delivery. Ensure that DD&T products and services are delivered by ICC/GCC delivery teams and act as the main ICC/GCC contact point in cluster for prioritization, escalation, defect/incident trends, enhancement requests, etc. 

• Ensure a lean operating model exists for supported solutions. Ensure a minimum viable but complete support model exists in cluster, i.e. process & data ownership with business escalation into global support/vendor teams etc. 

• Own cluster DD&T Governance, Risk & Compliance (GRC) execution and audit readiness. Ensure all adopted solutions and local configurations follow required controls (privacy, security, access governance, third-party risk, documentation/evidence, retention), and that cluster teams follow compliant ways of working without slowing delivery unnecessarily. 

Operating Cadence & Reporting 

• Establish a regular operating cadence with DD&T Head Europe to review cluster portfolio, adoption/value, risks, resourcing constraints, and escalations; ensure early visibility of issues and opportunities 

DESIRED BEHAVIOUR 

• Influences without authority to drive adoption and outcomes. Aligns LOC and global stakeholders, builds momentum, and removes blockers through credibility, evidence, and persistence. 

• Operates effectively in ambiguity with a structured, pragmatic approach. Breaks complex problems into actionable steps, makes decisions with imperfect information, and adapts quickly as facts change. 

• Builds and leverages cross-functional networks to get work done. Creates trusted relationships across business, DD&T, data, digital/omnichannel, security/privacy, and vendors to accelerate delivery in a lean setup. 

• Communicates with clarity and technical depth (verbal and written). Translates technology and AI topics into business implications; produces crisp requirements, decision logs, and adoption communications. 

• Leads by example with a standard-first, value-realization mindset. Champions reuse of enterprise solutions stays hands-on in key discussions and focuses on measurable adoption and benefits beyond go-live. 

• Demonstrates executive presence and consultative partnering. Builds credibility with cluster leaders; challenges constructively, frames options with trade-offs, and drives decisions. 

COMPETENCIES and EXPERIENCE REQUIREMENTS  

• 8+ years of commercial IT/technology experience preferably within the Life Sciences Industry  

• In-depth understanding of the commercial business. Ability to translate between technical and non-technical language.  

• Deep technical understanding and hands on experience of Data, Analytics and AI applications within the healthcare industry.     

• Exceptional communication and collaboration skills to drive cross-functional initiatives.   

• Proven track record of leading digital transformation projects in a large organization.   

• Preferable experience in one of the IBU LOCs (understanding how the local teams are operating) 

• Expert understanding of Takeda Technology ecosystem (Salesforce tech stack, Databricks etc) 

• Project Management and Change Management Experience 

• Good understanding of Digital Compliance requirements and governance processes