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What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

As part of the International Fraud team, the Technical Consultant will support the TransUnion Digital Onboarding (DO) product suite by working closely with product delivery teams and regional partners across Latin America. This role ensures that regional needs are addressed and client demands are met through technically sound, scalable, and timely solutions.

The Technical Consultant will act as a Sales Engineer, providing both technical expertise and solution design during pre-sales and early implementation phases. This position bridges the gap between client-facing teams and internal technology teams, helping to accelerate post-sales implementation and reduce time to revenue.

This is a dynamic, multi-faceted role that requires working across several teams and geographies. The ideal candidate will bring deep experience in technology, product development, agile methodologies, and industry expertise in financial services or a related discipline.

What You'll Bring:

Qualifications:

• Bachelor’s Degree or equivalent experience in a strong technical environment.
• 5+ years of experience in technical consulting, solution engineering, or pre-sales roles.
• Experience working in an Agile/Scrum environment; Scrum certification is a plus.
• Strong understanding of APIs, system integration, and fraud/identity verification solutions.
• Bilingual in Spanish and English.
• Excellent communication, documentation, and stakeholder management skills.
• Comfortable working with virtual teams and flexible schedules to accommodate international collaboration.

Preferred Experience:

• Background in fraud prevention, identity systems, or financial services.
• Familiarity with regional compliance and onboarding requirements in Latin America.
• Ability to translate business needs into functional workflows and technical specifications.
• Experience delivering client-facing demos and technical presentations.
• Passion for supporting clients across various verticals such as Financial Services, Telco, Healthcare, and Government.

Impact You'll Make:

Client Engagement & Solution Design

• Serve as a Subject Matter Expert (SME) on DO products and components.
• Collaborate with sales and product teams to provide technical input during client engagements.
• Design and document integration solutions tailored to client requirements and regional capabilities.
• Lead and participate in design sessions to ensure alignment between client expectations and product functionality.
• Provide solution and technical demos to internal teams and prospective customers.

Implementation & Product Support

• Coordinate with Business Analysts to streamline documentation for complex projects.
• Act as a pseudo-client for internal teams, providing clarifications and ensuring continuity from design to delivery.
• Support the implementation team by handing off approved designs and assisting during onboarding.
• Perform detailed validation of final product configurations and limitations.

Cross-Functional Collaboration

• Liaise with internal tech teams, client business/tech teams, and vendors to resolve complex issues.
• Assist in investigating production issues and provide functional insights when needed.
• Support reporting and analytics during the implementation phase.
• Review documentation to ensure it reflects actual implementations and best practices.

Platform & Product Expertise

• Understand the DecisionEdge global platform and how regional solutions integrate into it.
• Support the localization of global components and successful regional launches.
• Provide technical support in customer engagements, solution presentations, and technical translations of customer requirements.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Advisor, Solution Architecture