DETAILS

• Grade: Specialist
• Profile: Individual Contributor – Digital Technology Hub
• Team: Digital Factory / Connected Factory
• Location: Corporativo Santa María – Monterrey, N.L.
• Work schedule: 7:00 - 16:00 hrs, Mon - Fri
• Flexibility: Up to 25% work from home.

BUILD A CARREER WITH CONFIDENCE!

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. 

ABOUT THE ROLE

The Digital Product Specialist supports / ensure the success of SIOP Product Solutions for SIOP / IBP (e.g. Inventory, Supply, Demand, Platform, etc.) process optimization.

This Digital Product Specialist role will focus on SIOP Product Implementation & Innovation, bringing new offerings to Carrier Sites across the globe. They will have the opportunity to work on the end-to-end product lifecycle: from assessing individual Site needs, standardization of SIOP processes, and validating ideas; to collaborating with development teams for successful SIOP Product Implementations.

The Digital Product Specialist will have a knack for understanding what makes a product and user experience compelling and will primarily work with Manufacturing / Supply Chain Operations functional group at Carrier. Ultimately, they are responsible for continual innovation and adoption of their product.

KEY RESPONSIBILITIES

As a Digital Product Specialist for SIOP Solutions, you’ll be responsible for: 

• Requirements gathering / Business process understanding-mapping of different End-to-End SIOP Processes.
• Digest / Translate / Refine the functional requirements to IT Partners, IT SMEs.
• Hands-on mindset while focusing on the details of SIOP Solution Blue print.
• Manages the team that configures, develops, tests, and deploys new and existing systems for optimal use.
• Connecting the dots between business key stakeholders / SMEs and digital teams.
• Oversees the development of trainings on systems for relevant end users.

REQUIREMENTS

We are looking for someone that:

• Breaks down challenges with data-driven solutions.
• Drives clear communication and powerful presentations.
• Is a proven leader in executing processes, projects, and tactics within one work area.
• Demonstrates holistic organizational view (understands impact of work on other areas).

As a minimum you must have:

• Advanced conversational English level.
• Bachelor’s degree with 5+ years of experience OR Master's degree with 3+ years of experience in Tech / Digital roles, collaborating with Supply Chain teams and customers.
• Experience of 1+ years with supply chain planning software, such as: Kinaxis, Blue Yonder, Anaplan, etc.
• Strong knowledge of supply chain planning, demand planning, and/or forecasting.
• SIOP / S&OP experience with OEM (Original Equipment Manufacturer) & Aftermarket at Factory and Business Unit Level.
• Proven experience in either Agile, SCRUM, or Design Thinking methodologies.
• Travel availability: 25% of travel outside Mexico.

Although not necessary, it would be nice if you have:

• 1+ years of experience as Digital Product Specialist, Product Owner or Product Manager.
• Certifications in Kinaxis Maestro / RapidResponse, Blue Yonder Luminate, or equivalent.
• Experience working in a diverse ERP Environment.
• Experience in product innovation, UX & UI (user experience & user interface), design automation, product delivery, or related.
• Experience with data-intensive products or services; exposure to Analytics / ML (Machine Learning) as an asset.
• Proficient use of Jira, Miro, visual basic, or similar.

If this is you, get in touch!

BENEFITS

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Have peace of mind and body with our health insurance
• Drive forward your career through professional development opportunities

OUR COMMITMENT TO YOU!

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. 

Join us and make a difference. – Apply Now! 

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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