Armed Physical Security Officer provides access control and protection for ERCOT against unauthorized intrusion or acts of sabotage. Responsible for a variety of customer service and security related duties that include providing information and assistance to visitors, employees, and staff; patrolling areas to detect security, safety and/or fire hazards; securing buildings; monitoring and controlling access to buildings and parking lots; information security; reporting incidents through detailed documentation; responding to calls for service; and assisting local authorities during emergencies.

JOB DUTIES

• Demonstrates proficiency and knowledge in an administrative or technical area. Applies acquired job skills and ERCOT policies and procedures to complete assigned tasks and expand skills.
• Works on assignments that are usually within an area of expertise that are semi-routine in nature. Applies knowledge and understanding to resolve most problems and issues but recognizes the need for occasional deviation from accepted practice.
• Normally follows established procedures on routine work and requires instructions on new and/or complex assignments.
• May provide informal guidance to lower-level colleagues.

ADDITIONAL JOB DUTIES

• As a state licensed Level III commissioned security officer, will be required to carry an ERCOT issued firearm at all times while on duty
• Control access of personnel, materials, and vehicles
• Process security access of visitors
• Operate radios, telephones, and computer equipment
• Monitor alarm system and CCTV equipment
• Perform security patrols and observe all activity at assigned post
• Provide first responder services as needed
• Report equipment malfunctions that could have adverse impact to security, safety, or operations
• Deter criminal activity, misconduct, and safety violations
• Interact with ERCOT employees, contractors, and visitors at ERCOT facilities with courtesy and professionalism
• Be available to provide security services at other ERCOT locations as needed
• Compose reports for record of events and/or incidents
• Perform other duties as assigned

REQUIRED EXPERIENCE

• Requires minimum 2 years’ experience in a physical security, law enforcement, corrections, military capacity, or customer service capacity
• Requires minimum 2 years job related work experience in excess of degree requirements
• Pass a physical abilities test in accordance with the Security Training and Qualification Guidelines
• Pass State-required training or other qualifications for licensing
• Must be able to pass periodic physical fitness tests demonstrating the ability to meet heavy physical demands such as patrolling, performing emergency response/rescue functions, and apprehending/detaining violators
• Must possess a current level III commissioned security officer license or complete and pass all requirements outlined in Texas Administrative Code 35.81 to acquire and maintain a Level III commissioned security officer license within 60 days of hire.
• If applicable, provide DD214 discharge document with discharge status indicated

PREFERRED EXPERIENCE

• Minimum 2 years TXDPS Level III security experience operating under the ERCOT Security Training and Qualification Plan (Preferred).

EDUCATION

• High School Diploma or GED (Required)
• or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

CERTIFICATION

• TDPS Private Security Level III (Preferred)

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.  It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned.  This job description is not intended to create a contract of employment with ERCOT.  Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-MH1, #LI-Onsite

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$16 - $30