Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Execute and maintain critical order lifecycle processes within ERP environment, with a focus on order integrity, capacity management, and system accuracy. This role includes but not limited to cross-functional operations by managing item set ups, supply chain configurations, order entry, and issue resolution while ensuring alignment with on-time order production, fulfillment requirements, and organizational goals.

Job Description:

KEY RESPONSIBILITIES:

• Perform ERP & system set ups for new styles, configure supply center/manufacturing tables, capacity ramp plans.
• Owns override and flex table records for ordering exceptions.
• Priority order tracking and order maintenance
• ERP order error investigation and resolution, revalidation if necessary
• Process validation and test orders, partnering with R&D regarding pre-production set ups, ordering, and capacity restrictions.
• Manage plant finished good inventory and provide weekly build proposals based on historical sales
• Address order support and sales inquiries including rush requests, prioritizations, delays, cancellations,
• Run data integrity reports and execute data reconciliation processes

SCOPE & IMPACT: 

This role serves as a critical control point within the order-to-fulfillment lifecycle, ensuring system accuracy, integrity, readiness. By owning ERP configurations (e.g., item effectivity, supply center setups, and system tables), executing order entry across multiple channels, and proactively resolving system exceptions (such as batch errors and failed work orders), the position directly safeguards data fidelity and process continuity. Its impact extends across supply chain, manufacturing, and commercial operations by enabling seamless product launches, maintaining alignment between planning and execution systems, and ensuring that orders progress without disruption. Ultimately, the role reduces operational risk, improves fulfillment reliability, and supports organizational responsiveness to both standard demand and high-priority business needs.

MINIMUM REQUIREMENTS: 

• High school diploma or GED, with 4-6 years of relevant experience.
• Ability to work independently and prioritize tasks daily and weekly.
• Travel required: Up to 5%

PREFERRED REQUIREMENTS:

• APICS Certification
• Microsoft Office
• JD Edwards/Oracle
• Ability to work cross functionally.
• Customer Service oriented.

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Office environment with no specific or unusual physical or environmental demands.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

40

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.