Position Contributions 

• The Product Strategy Senior Manager will have the opportunity to drive innovation and shape the future of payments in the US by helping to formulate a vision and strategy for future value-add products and defining the customer and ecosystem value proposition. 

• The Product Strategy Senior Manager will be a subject matter expert on features and functionality of payments broadly, and the FedNow service specifically, and will be responsible for overseeing the analysis and strategy of a subset of current and future roadmap features. 

• The Product Strategy Senior Manager will need to understand the instant payments ecosystem, key players, competitive landscape, and product strategy to make new feature recommendations for the FedNow Service. 

• The Product Strategy Senior Manager should be a thought leader and have an educated perspective on multiple payment-adjacent topics, for example stablecoins, tokenized deposits, cryptofinance, QR Codes, digital wallets, and/or agentic payments. 

• This role will work closely with partners such as product delivery, credit risk, legal, risk, Board of Governors, marketing, program management, operations and technology to bring to market new capabilities and solution enhancements that are aligned with Federal Reserve objectives, industry needs, and business goals. 

• The Product Strategy Senior Manager is a people leader with skills and a passion for delivering high-quality products. You will manage and lead a team by continuously iterating ideas and defining our value proposition. 
   

What you'll be doing 

• As a Product Senior Manager, you’ll help bring FedNow’s vision for instant payments to life: making us the method of choice for Financial Institutions, Billers, and Fintechs. 

• Help drive product features from ideation to launch, collaborating with designers, engineers, and cross-functional partners such as sales and legal. 

• Evaluate product/market fit in new markets or verticals by analyzing customer pain points, alternatives, and willingness to pay. 

• Develop a deep understanding of our users’ needs, operational landscape, and competitive environment across payments markets. 

• Product Strategy and Discovery: Assist in development of a multi-year FedNow product roadmap to ensure our services truly meet customer needs, stay ahead of emerging trends, and deliver business value. Lead and oversee specific product discovery analysis by identifying a business case, assessing the risks, and delivering a recommendation. Identify the business impact of solutions to inform decision making and prioritization. 

• Team culture and collaboration: Be an active contributor to the team's collaborative and inclusive culture. Ensure clear and transparent communication with team members and partners. 

What will be expected of you 

• Strategic thinking: Establish the vision, overseeing analysis of customer trends, understanding industry needs, and identifying opportunities to enhance the FedNow Service. Take ownership and drive initiatives from concept through implementation. 

• Collaboration & adaptability: Be a strong and collaborative team player with the ability to effectively partner with cross functional stakeholders across the organization. Be flexible and quick to adapt to new information, market shifts, and evolving business priorities. Explore innovative ways to have the team deliver efficiently. 

• Focus on the customer: Be a strong advocate for financial institutions and service providers by understanding their challenges and needs through industry engagement. 

• People Leader: Inspire, enable and empower your team to bring innovative ideas and solutions forward. Prioritize, negotiate, and champion strategic initiatives and recommendations. 

• Execution and delivery: Oversee the execution of strategic priorities ensuring timely delivery of product discovery analysis and product proposals. Lead product discovery of potential new capabilities by defining the customer problem, conduct market analysis, assess opportunities and risks, and present a recommendation. 

• Communication: Exceptional communication skills and at ease presenting to leadership teams. 

• Significant travel may be required. 

Expertise you would bring 

• 7+ years of hands-on product management, analytics, and strategy experience, ideally in fintech, payments, crypto, or digital banking 

• 3+ years of experience managing people and/or cross-functional product teams 

• Experience integrating APIs, managing developer platforms, or building ecosystem-driven products. 

• Proven experience in and passion for ideating, building and implementing financial related products 

• Knowledge of the instant payment landscape and related payments policy; financial industry operational and payment system requirements and market practices 

• Ability to adjust to evolving business priorities 

• Proactive and intentional learner willing to quickly understand new systems and methods 

• Ability to think strategically, problem-solve, and clearly communicate complex ideas to stakeholders 

• Proven ability to lead a team and deliver results across cross-functional stakeholders 

• Courage and ability to think differently, and appropriately push for meaningful and impactful change; storyteller that can get others to buy-in to new ideas while clearly communicating the "why" 

• Strong analytical and problem-solving skills; ability to use data and metrics to back up assumptions and evaluate outcomes; ability to quickly gather, analyze and synthesize complex information 
  Superior written and verbal communication skills, with ability to express ideas in a clear, concise and 
  compelling manner and tailor communications for different audiences 

• Bachelor's degree in finance, business administration, public policy, economics, marketing or related field or a combination of commensurate education and experience; MBA/MA preferred 

The Federal Reserve believes in salary transparency. The final salary and offer will be determined by the applicant’s background, skills, internal equity, and alignment with market data. Whether you’re developing into the job or are a more seasoned candidate, we aim to pay competitively. The salary range for this position is $170,200 - $212,800 - $255,400.

The Federal Reserve Bank of Boston is committed to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.    

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks. 

The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position.  Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.  

All applicants must have resided in the United States for at least three (3) years.