Location:

Kansas City, Missouri, United States

Job ID:

R0066382

Date Posted:

2024-11-11

Company Name:

HITACHI GLOBAL AIR POWER US, LLC

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

No

Job Description:

Job title:

Warehouse & Inventory Manager

Location:

Onsite-HAC-Kansas City, MO 64120

Reports to:

Director of Inventory and Vendor Management

Summary of the position:

As the Warehouse and Inventory Manager, you will be responsible for monitoring and maintaining optimal inventory levels while implementing control systems and forecasting needs based on sales trends. You will oversee daily warehouse activities, ensuring compliance with safety regulations and optimizing processes for maximum efficiency. Coordinating order processing is essential, as you will ensure timely delivery of products and manage returns and exchanges to uphold customer satisfaction. Collaboration with suppliers is key, as you will work to secure timely stock replenishment and negotiate contracts to optimize costs. Additionally, you will supervise and train warehouse staff, manage scheduling, and foster a positive team environment. Generating reports on inventory levels and operational efficiency will be part of your duties, along with analyzing data to identify trends and improvement opportunities. Lastly, you will utilize inventory management software to track movements and maintain data integrity, making this role vital for supporting overall organizational efficiency and customer satisfaction.

Duties and responsibilities:

Inventory Management:

• Monitor inventory levels and ensure accurate stock counts.

• Implement inventory control systems to minimize discrepancies.

• Assist in determining min/max and reorder points for inventory stock levels.

• Cycle counting based on procedures for the organization. 

• Investigate inventory discrepancies to determine root cause of problem.

Warehouse Operations:

• Oversee daily warehouse operations, including receiving, labeling, storing, and shipping products.

• Manage logistics for all incoming and outgoing freight.

• Inspection of all incoming products – visually inspecting equipment and boxes ensuring quality product is received (no visual damage incurred during shipment).

• Receive stock deliveries, unpack, confirm receipt, and put away in correct location.  Input and track inventory in ERP system and/or SAP.

• Arrange stock transfers in/out of other branches – coordinate and stage service parts for service technicians.

• Ensure that warehouse practices comply with safety regulations and organizational policies.

• Optimize warehouse layout and processes to improve efficiency.

• Maintain bin locations for easy identification of location of inventory.

• Coordinate order processing and shipments to ensure timely delivery of products to customers.  Coordinate pick-up and deliveries with 3rd party carriers.

• Manage returns and exchanges efficiently, maintaining high customer satisfaction and inventory accuracy.

Team Leadership:

• Supervise Warehouse Specialist, if applicable, including training, scheduling, and performance evaluations.

• Instruct, Train, and manage all warehousing duties performed by Warehouse Specialist on the tasks listed above.

• Foster a positive team environment and encourage professional development.

Reporting and Analysis:

• Generate reports on inventory levels, turnover rates, and operational efficiency.

• Analyze data to identify trends and opportunities for improvement. 

• Work directly with Procurement team on recommended adjustments to inventory planning and controls.

System Management:

• Ensure that orders are received in a timely manner in the system. 

• Implement and uphold a philosophy of diligence on consistent and timely receiving and shipping daily responsibilities.

Key Skills:

• Attention to Detail: Precision is crucial for accurate inventory management.

• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.

• Problem-Solving Skills: Capable of addressing operational challenges and finding effective solutions.

• Communication Skills: Strong ability to communicate with team members, suppliers, and customers.

• Technical Proficiency: Familiarity with inventory management software and data analysis tools.

• Leadership Skills: Experience in managing and motivating a team.

• Familiarity with relevant regulations and standards, especially if handling hazardous materials or sensitive products.

This role is vital for maintaining operational efficiency and ensuring customer satisfaction, making it a key position within any sales and service organization.

Education:

• High School Degree Required

• Associate degree or other post high school training (2 years duration) preferred.

Professional experience:

• Air compressor experience a plus.

• Prior logistics, warehousing, and inventory management experience.

• Skilled forklift operations experience and certification is required.

• Moderate proficiency with Microsoft programs such as Outlook, Word, Excel preferred.

• SAP knowledge preferred.

• 1-2 years warehousing, inventory management and logistics experience.

Key behaviors:

• Display the ability to manage time accordingly, with good organization skills and attention to detail.

• Must have the ability to work and solve problems independently, a motivated, self-starter.

• Ability to manage multiple priorities, remain calm under pressure and work well across all levels of the organization.

• Team player who will coordinate with other departments daily to accomplish tasks.

• Ability to communicate with internal and external customers (oral and written) in the English language.  

• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.

• Open and flexible to changing priorities based on business needs.

• Strong research skills.

• Dedicated to completion of responsibilities, having a sense of urgency.

Position Requirements:

• Must possess a valid driver's license and be insurable.

• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling.  It requires employees to regularly lift up to 50 lbs. and climb ladders/stairs.

• Must wear appropriate PPE, such as steel toed boots and safety glasses when necessary.

Direct reports:

• Warehouse Specialists

The successful candidate is responsible for complying with Hitachi’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.