Business Unit

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

What the Role Entails

Tencent Cloud is seeking a Senior Technical Product Solutions Specialist to drive the localisation and delivery of its risk control and anti-fraud products for global clients, particularly in Southeast Asia. This role bridges the gap between customer risk scenarios and Tencent’s technical capabilities, involving solution design, product commercialisation, and technical engagement across sales cycles. Ideal for those with both technical and client-facing experience, the position offers exposure to real-world anti-fraud implementations across diverse industries and supports the expansion of Tencent’s trust and safety solutions globally.

Key Responsibilities

• Lead the commercialisation and localisation of Tencent Cloud’s risk control and anti-fraud solutions for overseas clients. Support the business team across the full sales cycle (requirement gathering, solution design, technical presentation, POC delivery).

• Conduct in-depth research on customer risk scenarios across registration, login, transaction, and payment use cases (e.g., overseas chargebacks, marketing fraud, fake accounts) and design effective, localised mitigation strategies.

• Translate customer requirements into actionable commercial product strategies and implementation roadmaps. Support product monetisation efforts through industry-focused use case delivery.

• Deliver regular product enablement and technical training to regional business development and pre-sales teams.

• Maintain, update, and publish key case studies, technical collateral, and deployment documentation to support scaled delivery.

Who We Look For

• Bachelor’s degree or above in computer science or its equivalents.
• Minimum 5 years of hands-on experience in business risk control or anti-fraud solution architecture, technical product management, or product operations (preferably in the internet or tech sector). Open to mid-level candidates with solid cloud solution architecture background without prior relevant product experience.
• Solid understanding of core risk control technologies such as machine learning models, rule engines, device fingerprinting, etc., with the ability to independently deliver technical demonstrations and solution designs.
• Strong communication and stakeholder management skills, especially with external clients.
• Bilingual in English and Mandarin Chinese, with strong listening, reading, and professional writing skills to support cross-border collaboration and documentation.
• Proven ability to work across diverse teams and coordinate resources to solve complex challenges.
• Demonstrated ownership mindset and entrepreneurial spirit.
• Familiarity with cloud-native products and solution ecosystems, including public cloud, private cloud, and hybrid cloud scenarios.

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Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.