Senior Network Engineer, Dublin – Virgin Media Ireland

About Virgin Media:

Virgin Media is the leading connected entertainment cable and broadcast business in Ireland. Every day we deliver connections that really matter for Irish Consumers and Businesses with multi award-winning services including broadband, TV, mobile and home phone. Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses and the public sector.

Virgin Media Television, our broadcast division, is Ireland’s number one commercial broadcaster offering three free-to-air channels: Virgin Media One, Virgin Media Two, Virgin Media Three, as well as the Virgin Media Player. We are a significant investor in home produced content, including news, current affairs and drama, as well as offering the best in international programming. Our advertising sales agency, Virgin Media Solutions, creates unique, innovative campaigns for our business and for third party clients across the UK and Ireland.

Virgin Media is part of Liberty Global, one of the world’s leading converged video, broadband and communications companies, with operations in six European countries.  

For further information please visit: www.virginmedia.ie

About the Role:

Reporting to the Platform Services Manager, this role will focus primarily on IP technologies for cloud and data centers. The role will include design, build, maintenance and operational support activities. The successful candidate will manage network architectures to support network availability, growth and service restoration on VM Ireland’s Core IP Network.

Specific Duties & Tasks:

• Architect and design the future of the Virgin Media IP Network

• Serve as Subject Matter Expert on two or more of the following technologies; MPLS, DTV/Multicast, Voice (SIP/RTP), QoS, Layer 3 Routing, BGP Peering, Carrier Ethernet

• Design authority for Access and Core IP networks. Maintain awareness of latest networking trends, and plan for roll out of same on the VMIE network as appropriate

• Speak as a representative for the Data Center Technology team when meeting with stakeholders

• Perform build, configuration and integration testing with internal and external stakeholders  as required. Ensure service deliveries are performed according to delivery milestones and within budget

• Carry out software/hardware upgrades & migrations on the core network within maintenance window, in adherence with Change Management procedures

• Act as Tier 3 escalation point for all complex faults on the internal IT IP networks, and supported services. Own all escalated issues and apply expert technical expertise to bring issues to resolution within SLA

• Configure and support core network elements (P / PE / CMTS / routers / aggregation switches)

• Knowledge and hands on experience with protocols such as: HSRP, VRRP, OSPF, BGP, VPLS, MPLS, L2 VPN, L3 VPN, L2TPv3, Multicast, PIM SSM, MVPN, QoS, IPv6, DS-Lite, SIP, RTP, Carrier Ethernet

• Experience with AWS, GCP, Azure an advantage

• Proven ability to solve complex problems under tight time constraints and an ability to prioritise

• Identify and upgrade legacy End-of-Life/End-of-Support equipment, to ensure continued stability of the core network

• Raise complex faults into vendor TAC teams as required and assist TAC teams with resolution (including complex fault replication in lab environment)

• Manage DHCP IPV4/IPV6 Address requirements for the local business

Skills & Expertise:

• Relevant third level qualification, ideally in telecoms – essential

• 5+ years’ experience as a network engineer with a major Telco – essential

• CCNP R&S or higher – essential

• Hands-on experience with Juniper MX series platforms – essential

• Excellent documentation skills - essential

• Full clean driving licence - essential

• Experience with multi-vendor equipment (Cisco, Juniper, Ciena) – essential

• Hands-on experience with Cisco Catalyst, Nexus, ASR and ISR platforms – desired

• Experience in scripting through Python or similar – desired

• JNCIA/JNCIS - desired

• Experience in implementing cloud-based solutions (AWS, Azure, Google Cloud) - desired

The Person:

• Flexible approach to working – this role will require on call rota

• First class problem solving skills who gets to the heart of the matter

• The ability to communicate effectively and efficiently with the business while ascertaining the key impact/detail behind the issue/request

• A ‘team player’ who can lead by example and inspire others on a daily basis

• Ability to work in a fast paced environment and embrace change

• High attention to detail, someone who cares about quality in everything they do

• A methodical approach to both daily tasks and project work

• Explores opportunities by being resourceful and self-motivating

Virgin Media is an equal opportunities employer. Having a diverse workforce is critical to the success of our business