Area Head of Operations Netherlands

As the Area Head of Operations, you will lead the operational activities in Netherlands, ensuring a productive workforce and collaborating with senior staff on strategic planning. Your focus will be on delivering high-quality services efficiently and effectively. Drive strategic initiatives, foster a high-performance culture, and ensure the delivery of exceptional care services. Join us and lead a dedicated team towards operational excellence.

Key Responsibilities:

Leadership & Direction:

• Communicate local action plans aligned with the broader organizational mission.
• Motivate and guide the team to achieve business goals.

Performance and Operations Management:

• Set performance objectives, monitor progress, and take corrective actions to ensure targets are met.
• Oversee clinic operations, ensuring the delivery of high-quality services and adherence to operational measures.

Collaboration:

• Work closely with international and local commercial operations leaders, care delivery functions, and various G&A departments such as Medical, Legal, Compliance, and HR.
• Engage with external service providers, suppliers, local authorities, and government representatives.

Strategic Planning:

• Contribute to and implement strategic planning systems.
• Drive operational improvements and excellence measures.

Budgeting:

• Develop and manage budgets, audit outputs, and analyze data for informed decision-making.

Compliance:

• Ensure compliance with regulatory requirements, industry standards, and company policies.
• Lead quality assurance efforts and evaluate risks.

Capability Building:

• Identify development needs, build team capabilities, and provide coaching to enhance performance.

Requirements:

• Master’s degree in General Management, Finance, Clinic Management, or a related field
• 5+ years of experience in supervising and directing teams and resources
• Strong track record in Sales and/or business development
• Experience in the pharmaceutical or medical technology industry is a plus, healthcare experience is preferred  
• Fluent English and Dutch
• Strong track record of effectively managing third parties
• Strong strategic, analytical, and planning skills.
• Effective communication, interpersonal, and presentation skills.
• Strong project management capabilities and financial acumen.
• Proactive, flexible, and commercially aware.
• Proficiency in IT tools (MS Office, CRM, SAP) and modern communication systems.