Service Delivery Ops Lead Senior Manager

Posted:
10/8/2024, 9:21:14 AM

Location(s):
Maharashtra, India ⋅ Navi Mumbai, Maharashtra, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
On-site

Skill required: Finance & Accounting - Finance Strategy
Designation: Service Delivery Ops Lead Senior Manager
Qualifications:BCom,Chartered Accountant,Master of Financial Management
Years of Experience:20 - 24 Years
Language - Ability:English - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. General Accounting practices This team is responsible for leading the transformation agenda for our clients by helping them improve finance function performance within the context of their organizations strategies. The team leads growth and mining in existing F&A accounts for industry segments. This team works across Procure to Pay (PTP), Record to Report (RTR), Order to cash (OTC), Finance Processes (FPNA), Tax and Treasury towers to provide best in the class industry view, support existing engagements, diagnostic, due diligence, client co-design workshops, transformation engagement, drive existing client portfolios. The team works on Industry Digital F&A technologies & leading tools, automation, AI, and Analytics.
What are we looking for? The person should have a mindset of a CEO and have below qualities:- a. Business Planning, Solutioning, Transition - Extensive experience of working with Sales/Solutions during key Business & Operating planning for any new scope/transition and drawing implications for smarter decision making by identifying early threats & opportunities around process stabilization to meet client expectations as per original solution/business model. b. Operations - Expertise in managing day to day operations of F&A – PTP, OTC, RTR. E.G - Handled volume and scale of approx. - 25K invoices, 5K vendor master database, >100 Mil USD payments, >5K customer cash applications, >100 reconciliations, >50 Mil worth Accruals, >70 intercompany entity cross charges, >5K T&E claims etc. c. Innovation/Transformation - Demonstrate excellence through flawless delivery by simplifying processes via Standardizations, Analytics, RPAs, Minibots etc. Reduce FTEs and implement leading industry practices for higher productivity and business outcomes. d. Governance and Client Management - Manage client relationship via various Governance forums/onsite meetings - Monthly/Weekly/Daily cadence with key stakeholders across levels for effective change management and align on common Goals/Strategies to ensure smooth operations across Globe – Americas, Europe and AMEA regions for example. e. People Management - Managed performance of large team sizes via multiple Leaders, SMs, AMs and TLs. Ensure high motivation through various employee engagement and R&R program. Mentoring and guiding teams on achieving pre-defined and dynamic Goals/objectives of the company and client. •Accounting & Financial Reporting Standards Candidate should have – Passionate and highly self motivated to performance excellence ? Strong accountability mindset and owns the business outcomes end to end ? Strong collaboration skills ? Ability to engage and build a strong relation with senior client leadership. ? Ability to motivate and lead the team towards the organisations visions and Clients goal ? Ensuring high performing team
Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area(s) of responsibility • The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives • Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility • Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters • Should have latitude in decision-making and determination of objectives and approaches to critical assignments • Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility • Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

BCom,Chartered Accountant,Master of Financial Management

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing