• Oversee day-to-day operations of the Woodward facility, ensuring organization, cleanliness, and professionalism
• Maintain the facility in a consistently showcase-ready state suitable for executive and C-suite walkthroughs
• Establish and maintain SOPs that drive consistency, accountability, and operational excellence
• Lead, coach, and develop hourly and salaried team members with a focus on ownership and follow-through
• Manage all trade show preparation and execution for Las Vegas and High Point markets
• Ensure items are accurately picked, properly blanket wrapped, safely staged, and shipped on schedule
• Collaborate with trade show, transportation, and planning teams to meet deadlines and presentation standards
• Maintain strict quality control for all outbound show product
• Support the photography team by providing unboxed, prepared product ready for studio use
• Oversee timely delivery to and from the studio and proper return of photographed items to storage
• Maintain accuracy, care, and timeliness to align with studio schedules and creative timelines
• Partner with the sample room team to provide unboxed and assembled samples for internal review
• Manage re-packaging, blanket wrapping, and return of samples to storage
• Ensure all samples are handled with care and attention, reflecting their importance to design, sales, and leadership teams
• Provide operational support to Four Hands Home as needed to ensure seamless collaboration
• Serve as a dependable partner across departments, anticipating needs and resolving issues proactively
• Champion all Four Hands safety programs, policies, and expectations
• Foster a culture of accountability where safety, quality, and process adherence are non-negotiable
• Conduct regular safety walks, audits, and coaching sessions
• Ensure compliance with company standards and all regulatory requirements
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

Leadership and Team Management 

• Supervise and lead 10 employee(s), with accountability for performance, development, and delivery outcomes 
• Provide ongoing coaching, targeted training, and mentorship to develop team members’ capabilities, ensuring skills and knowledge align with role expectations and evolving business needs 
• Monitor team performance, provide feedback, and ensure that company policies and procedures are followed 
• Promote a positive and collaborative team environment, encouraging employee engagement and teamwork 
• Foster strong communication within the team, ensuring clarity of roles, expectations, and goals

The Ideal Person

•  5+ years of warehouse or operations leadership experience, preferably in furniture, home goods, or product-handling environments
• Proven experience managing teams and complex workflows with high attention to detail
• Strong understanding of product care, packaging, and damage prevention
• Demonstrated ability to elevate facility standards and lead by example
• Excellent organizational, communication, and cross-functional collaboration skills
• Comfortable operating in a fast-paced environment with changing priorities and tight deadlines