Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Analyst

Location: Bangalore

Business & Team: Retail Operations

Impact & contribution: As part of Consumer Finance, a function for the Retail Bank, we are responsible to work based on the Assurance framework that adheres to Remediation principles and necessary regulatory standards.

Here, we drive enhancements to business practices and processes by sustaining a focus on controls and customer advocacy to deliver better outcomes for our customers, shareholders and the community.

Roles & Responsibilities: You will be working in the Assurance Team & support one of the critical areas within RBA Remediation. You will be responsible for assurance activities including data testing, quality control of data files and reporting issues.

Other responsibilities will include:

• Analysing business requirements, creating and documenting steps to validate requirements and derive acceptance criteria, including using Microsoft Excel whilst providing feedback on test results
• Validating the impacted customers based on acceptance criteria
• Constantly thinking outside the box for testing business requirements
• Performing issue tracking – recording and following-up to resolution
• Provide daily project status reports and participate in project meeting, where required
• Constantly communicating with internal stakeholders regarding Remediation projects
• Identifying and escalating issues whilst meeting deadlines and achieving KPIs
• Completing administration tasks and maintaining project related trackers in line with the Standard Operating Procedures and supporting the effective delivery of our remediation projects

Essential Skills:

• 2-6 years of experience in the relevant field
• Proficient knowledge of Microsoft Word, Excel and PowerPoint
• Basic technical skills and knowledge base in the Assurance space with knowledge of the Retail Bank
• Good organisational skills with the ability to work independently as well as collaborate in a team environment
• Good analytical skills and attention to detail
• Is a fast learner and use best judgement when required
• Basic understanding of the Banking products will be desirable
• Pride themselves on their strong time management skills meeting deadlines and KPIs
• Adaptable to new methodologies, tools and framework
• Experience or knowledge of Manual testing is good to have

Educational Qualifications:

• Bachelor's degree in a relevant field such as Finance, Accounting, or Business.

Advertising End Date: 06/08/2025