Medical Receptionist - Closner

Posted:
11/12/2024, 4:00:00 PM

Location(s):
Edinburg, Texas, United States ⋅ Texas, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

We're committed to bringing passion and customer focus to the business.

Job Description:

The Position:

  • Greets and directs visitors in a positive and helpful manner. Provides any necessary instructions/directions. Informs appropriate department of the patient’s arrival

  • Collects copays, schedules appointments, prepares paperwork, makes appointment reminder phone calls

  • Enter and balance daily patient charge sheet, ensures all patient files are accurately updated

  • Answers telephone in professional manner, screens calls and takes concise messages. Listens to and evaluates needs of callers and handles appropriately, with a focus on customer service and assistance

  • Supplements office staff by assisting with computer input/typing, appointments scheduling, preparation of forms, correspondence,  compilation of data, and other various projects

  • Assists in maintenance of office equipment and supplies while maintaining a clean orderly reception area.

  • Performs other duties or assists with projects as assigned

  • Create a positive long lasting impression on patients

Qualifications (Education/Experience/Knowledge/Skills/Abilities):

  • High school diploma or equivalent

  • Minimum 1 year receptionist experience, preferably in a health care environment

  • Ability to use MS Word, Outlook, Excel, EMR systems, preferable Allscripts

  • Interpersonal and communication skills in order to deal effectively, tactfully and courteously with callers, physicians and personnel in an expeditious manner

  • Ability to prioritize, multi-task and pay close attention to detail

  • Ability to be a team player

  • Ability to work independently in a high stress area with good organizational skills

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!