Posted:
11/12/2024, 4:00:00 PM
Location(s):
Edinburg, Texas, United States ⋅ Texas, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
We're committed to bringing passion and customer focus to the business.
Job Description:
The Position:
Greets and directs visitors in a positive and helpful manner. Provides any necessary instructions/directions. Informs appropriate department of the patient’s arrival
Collects copays, schedules appointments, prepares paperwork, makes appointment reminder phone calls
Enter and balance daily patient charge sheet, ensures all patient files are accurately updated
Answers telephone in professional manner, screens calls and takes concise messages. Listens to and evaluates needs of callers and handles appropriately, with a focus on customer service and assistance
Supplements office staff by assisting with computer input/typing, appointments scheduling, preparation of forms, correspondence, compilation of data, and other various projects
Assists in maintenance of office equipment and supplies while maintaining a clean orderly reception area.
Performs other duties or assists with projects as assigned
Create a positive long lasting impression on patients
Qualifications (Education/Experience/Knowledge/Skills/Abilities):
High school diploma or equivalent
Minimum 1 year receptionist experience, preferably in a health care environment
Ability to use MS Word, Outlook, Excel, EMR systems, preferable Allscripts
Interpersonal and communication skills in order to deal effectively, tactfully and courteously with callers, physicians and personnel in an expeditious manner
Ability to prioritize, multi-task and pay close attention to detail
Ability to be a team player
Ability to work independently in a high stress area with good organizational skills
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Website: https://phpmcs.com/
Headquarter Location: Denver, Colorado, United States
Employee Count: 251-500
Year Founded: 1996
IPO Status: Private
Industries: Health Care ⋅ Hospital ⋅ Service Industry