Company Overview

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our intuitive approach to payment plans and relief distribution leads to improved enrollment and recovery rates that significantly exceed industry standards. As a result, individuals clear their debts more quickly and incur fewer penalties, while our partners experience fewer delinquencies and increased revenue.

At Promise, we prioritize treating people facing financial difficulties with respect and dignity, offering them the necessary tools and resources to thrive. Our team's expertise spans various sectors, with technology specialists from renowned companies like Google, Stripe, and Palantir, as well as esteemed government leaders.

We've successfully secured over $50 million in funding, with backing from prominent investors like 8VC, Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (previously known as Sweat Equity Ventures), and Howard Schultz. We are honored to have recently been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

Role Overview

As a Front-end Software Engineer at Promise, you'll be responsible for creating interfaces and frameworks that allow individuals facing financial difficulty to directly interact with essential public services. You’ll use modern web tools like React, TypeScript, and GraphQL to streamline the flow of data from backend services to web pages, guide users through various flows, and ultimately build a powerful yet easy-to-use product. 

Being in the early stages of our product development provides you with a unique opportunity to leave a significant imprint on our software architecture and user experience. Join us in our fast-paced, growth-driven environment where your code will make a direct impact on people's lives and improve government efficiency.

What You’ll Do

• Design and deliver efficient and reusable front-end systems, orchestration layers, and components that will directly impact thousands of monthly users.

• Collaborate with designers and project managers to develop a compelling end-user experience on our web applications.

• Experiment with new design patterns, tooling, and frameworks and advocate for ways they can improve our applications.

• Identify and resolve issues in the product to maintain a high quality bar for our work.

• Collaborate with backend engineers to define services and APIs that the front-end consumes (and contribute backend code yourself when needed to unblock projects).

What Will Enable You

• A minimum of 3 years of experience in front-end software development building impactful user interfaces, preferably working in startups or other highly dynamic environments.

• A heartfelt commitment to creating software that centers around equity and accessibility.

• Proficiency with modern front-end programming languages and web technologies. While we use React/TypeScript, we are looking for people who can write good front-end code regardless of framework.

• Proven track record of working independently and making decisions without direct oversight.

• An inclusive approach to teamwork, valuing diverse perspectives, and being eager to both share your insights and gain wisdom from those around you.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.