Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, No contact lens allowed; prescriptive glasses will be provided, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials

Job Description

This role is primarily based at our client site in Limerick, with opportunities to provide cover during holidays and sickness across our Westport, Dublin, and Limerick locations. As such, regular travel and occasional overnight stays will be required, so full flexibility is essential.

At Thermo Fisher Scientific, you’ll be part of a team that’s driven by purpose, powered by innovation, and committed to making the world healthier, cleaner, and safer. With more than $40 billion in annual revenue and the largest R&D investment in the industry, we give our people the tools, trust, and opportunities to do meaningful work every day.

If you thrive in a hands-on, people-facing role where no two days are the same, this could be the perfect next step in your career.

About the Role | Managed Services

This role sits within Managed Services, a key business segment supporting the Customer Channels Group. We deliver critical, on-site services at customer locations, helping improve supply chain efficiency and research operations.

You’ll play a vital role in delivering scientific support services across our core offerings, including:

• Stockroom and point-of-use inventory management

• Sourcing and order management

• Dock management

• Laboratory support services

Why You’ll Love This Role

• Autonomy with support – You’ll be trusted to manage your workload against clear goals and a structured schedule.

• People-focused work – Build strong relationships with customers from diverse cultures and backgrounds.

• Variety every day – A dynamic mix of physical work, administration, problem-solving, and project support.

• Visible impact – Your work directly supports customer success and operational excellence.

What You’ll Be Doing

• Provide holiday cover for regional accounts, owning responsibilities during absences

• Support new customer projects and site implementations across your region

• Train and mentor new team members

• Review and support on-site Risk Assessments and SOPs

• Conduct audits and Gemba walks to support supervisors with Statement of Work (SOW) compliance

• Assess workload demands and distribute tasks effectively across the team

• Manage on-site inventory replenishment and disbursement

• Perform stockroom operations including receiving, put-away, stock rotation, and cycle counts

• Follow established Best Practices, SOPs, and work instructions

• Use internal systems to access procedures and complete required documentation

• Address customer concerns promptly, aiming for resolution within agreed timelines

• Act as a positive, professional ambassador for Thermo Fisher Scientific at all times

• Ensure full compliance with Thermo Fisher and customer Health & Safety requirements

• Support GMP-related activities where applicable

• Take on additional responsibilities as business needs evolve

What You’ll Bring | Keys to Success

• Leaving Certificate or Bachelor’s Degree preferred, with Previous relevant experience in a similar role.

• Strong analytical and critical-thinking skills in a fast-paced environment.

• Excellent verbal and written communication skills in English

• Ability to manage multiple priorities and distribute workload effectively.

• Proven customer-facing experience with strong interpersonal skills

• Flexible approach to travel and overnight stays.

• Good understanding of service management and customer satisfaction.

• Detail-oriented, solutions-focused mindset with a team-first attitude.

• Strong IT skills (Outlook, Excel, Word, PowerPoint).

• Comfortable working with changing priorities.

Physical Requirements & Work Environment

• Work is primarily based at customer sites, including offices, stockrooms, docks, and laboratories.

• Extensive walking may be required.

• Ability to lift, push, and pull up to 15 kg regularly (up to 20 kg occasionally).

• Use of material handling equipment such as push carts and pallet jacks.

• PPE may be required depending on area (lab coats, gloves, masks, safety shoes, etc.)

About us:

Thermo Fisher Scientific Inc. is a leading global provider in the science sector, generating more than $30 billion in revenue annually. Our mission is to empower our customers in promoting global well-being and safety. Whether our customers are propelling scientific research, addressing complex analytical challenges, enhancing medical diagnostics and treatments, or improving laboratory efficiency, we are dedicated to assisting them.

Apply today!

http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.