ECAD Enterprise Technical Manager
Posted:
8/28/2024, 9:49:50 PM
Location(s):
Shanghai, Shanghai, China ⋅ Shanghai, China
Experience Level(s):
Mid Level
Field(s):
Sales & Account Management
Workplace Type:
On-site
⚡️ Why Altium?
Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
- Constant innovation has created a transformative technology, unique in its space
- More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
- We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
About the role:
The ECAD Technical Manager is a highly skilled individual with a combination of ECAD-industry expertise and proven technical team management skills. The ideal candidate will have excellent written and verbal communication skills (both Chinese and English) along with the ability to understand and guide the team on how to communicate the high-level value of an integrated product solution. This person will play an indispensable role in managing the presales technical team to define performance requirements and proactively working to ensure global process consistency while incorporating the unique regional and cultural needs.
This role includes the ability to demonstrate effectiveness in understanding both internal and external stakeholder issues and requirements, the ability to understand customer business goals and provide clear communication and direction to the team regarding the value of Altium solutions.
Key Competencies
- Experience managing a growing team of technical professionals
- Knowledge of the EDA industry, its products and competitive landscape
- Ability to be proactive and communicate and implement new policies and direction as required
- Ability to guide the team to think strategically and support cross functional team interaction
- Possess ability to be empathetic, understand team member strengths and weaknesses and develop plans for individual team member career advancement
- Project management skills to ensure workload balance and tracking
Position Requirements:
- Experience working in an ECAD presales Enterprise role or related position
- Ability to manage ECAD Enterprise Account Managers, Solution Architects and Deployment Engineers for successful customer engagements
- Ability to provide support and guidance eon sales campaigns and customer visits
- Conduct technical strategy reviews based on account plans and customer requirements
- Serve as the primary technical point-of-contact for sales and global technical management
- Build excellent customer relationships and provide technical management support to the sales account managers as needed
- Coordinate presales and deployment team activities and resources to ensure customer success
- Participate in customer calls to provide next-level management support
- Become a trusted technical advisor to internal sales and technical team by proactively staying up-to-date on company information and direction
- Use in-depth knowledge of client, industry, business processes to develop strong technical team skills
- Ability to create technical presentations as needed to support to customer and internal activities
- Travel to customer sites as needed to better understand requirements and/or provide onsite technical management support
Qualifications
- At least 5 years of experience in leading an Enterprise presales technical team
- Experience/knowledge of the ECAD industry, including tools, processes and competitive products
- Ability to engage customers at business level to drive alignment and Enterprise messaging
- Ability to be highly effective in a global team and matrix management organization
- Excellent written and verbal communication skills
- Ability to travel 30%
🎯 What Matters to Us
- Big-thinking in pursuit of purpose
- Diversity of thought
- Courage of conviction
- Transparency of intent
- Ingenuity of AND
- Agility in action
- Adaptability of approach
- Grit in pursuit of mission
🌍 Also, we would like you to know
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
💡 Learn more about why a career at Altium is an opportunity like no other: https://www.youtube.com/watch?v=cAYCOLpPLPE
✈️ Altium Benefits: https://careers.altium.com/#s-benefits
👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
Altium
Website: https://altium.com/
Headquarter Location: La Jolla, California, United States
Employee Count: 501-1000
Year Founded: 1985
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Electronic Design Automation (EDA) ⋅ Electronics ⋅ Embedded Software ⋅ Software ⋅ Software Engineering