Position Overview:
The Account Manager is a key member of our client services team, helping to bring sales training experiences to life across pharmaceutical and healthcare brands. This individual will support day-to-day client communications, manage project timelines and deliverables, and ensure that all work is executed smoothly, on time, and with excellence.

This role is ideal for someone with a strong foundation in project management—especially in a healthcare agency or training context—who is looking to grow their skills in client service and strategy. While prior client-facing experience is a plus, we are also open to candidates who are eager to take this next step in their career.

Key Responsibilities:
Client Support & Communication—

• Serve as a day-to-day contact for client teams, supporting communication and documentation needs
• Help gather client feedback and collaborate with internal teams to ensure alignment and clarity on project direction
• Support senior account leads in preparing presentations, status reports, and client updates

Project Coordination & Delivery—

• Oversee project timelines, deliverables, and task tracking in collaboration with project managers
• Help manage reviews, approvals, and delivery of assets across internal and client teams
• Ensure all materials are aligned with client goals, compliance standards, and training strategy

Team Collaboration—

• Work closely with cross-functional partners (creative, content, medical, operations) to keep projects moving smoothly
• Proactively flag potential issues and help develop solutions in collaboration with your manager
• Contribute to team meetings and brainstorms with a positive, solution-oriented mindset

Business & Financial Awareness—

• Help track project budgets, timelines, and scopes in collaboration with project managers
• Learn how to manage out-of-pocket and freelance costs to support financial health of accounts

Qualifications:

• Bachelor’s degree in communications, marketing, business, or related field
• 3–5 years of experience in project and/or account management, preferably within a healthcare or pharmaceutical agency setting
• Interest in growing into a client-facing role or recent experience in a hybrid PM/account role
• Highly organized with strong attention to detail and follow-through
• Excellent written and verbal communication skills
• Curious, proactive, and eager to learn the business of sales training
• Experience managing complex timelines and deliverables across multiple workstreams
• Knowledge of budget oversight, scope development, and resource planning

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $98,900.00 - $275,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.