Senior Engineer - Service Delivery Support Maintenance

Posted:
10/29/2024, 5:00:00 PM

Location(s):
Chennai, Tamil Nadu, India ⋅ Tamil Nadu, India

Experience Level(s):
Senior

Field(s):
Software Engineering

Company

RNTBCI PL

Job Description

  • Provide Support to Nissan Europe counterparts on Service Now ,JIRA and vnext portal.
  • Need to Process service requests in Servicenow
  • Execute OTA campaigns and check campaign status
  • Monitor the campaign progress and take corrective actions and Liaise with Renault team bi weekly as vNext cloud server is shared between Renault-Nissan
  • Create Weekly Monitoring Status Reports for FOTA/MOTA and progress reports for each OTA campaign
  • To manage customer interactions and feedback implementation

Job Family

Research & Development

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