<gh-intro>
<text>

We’re seeking a seasoned leader with deep expertise in CRM, analytics, experimentation, and deliverability to join us as Head of Delivery Lifecycle Marketing.

</text>

</gh-intro>

<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

</text>

</gh-about-us>

<gh-role-detail>

<title>About the role</title>

<text>

The Head of Delivery Lifecycle Marketing leads strategy across Food Eater, Market, Merchant, and Courier lifecycles, combining strong analytical skills with a long-term growth vision. They coach senior team members, collaborate with key stakeholders, focus on high-ROI initiatives, and identify opportunities to expand impact, ensuring teams are empowered to deliver effectively.

</text>
</gh-role-detail>

<gh-responsibilities>
<title>Main Tasks & Responsbilites:</title>
<bulletpoints>

• <point>Develop and oversee the lifecycle communication strategy for Delivery across all markets.</point>
• <point>Lead quarterly roadmap planning, ensuring focus on high-ROI and business-critical initiatives.</point>
• <point>Monitor and analyze vertical communication performance, course-correcting as needed.</point>
• <point>Drive incremental uplift through automation and annual performance improvements across countries.</point>
• <point>Build, mentor, and support a high-performing, growth-oriented team.</point>
• <point>Ensure strong collaboration within the team and provide visibility to vertical stakeholders on performance.</point>

</bulletpoints>
</gh-responsibilities>

<gh-requirements>

<title>About you:</title>

<bulletpoints>

• <point>You have experience leading medium to large teams of up to 20 people.</point>
• <point>You’ve successfully created and executed impactful lifecycle strategies.</point>
• <point>You collaborate confidently with a wide range of executive stakeholders.</point>
• <point>You have excellent communication skills in English, both written and verbal.</point>
• <point>You take a data-driven, customer-centric approach to analyzing campaign results and team performance.</point>
• <point>You’re comfortable with numbers and understand the technical landscape of automations and engagement tools.</point>

 

</bulletpoints>
<text>

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!


</text>
</gh-requirements>

<gh-perks>

<title>Why you’ll love it here:</title>

<bulletpoints>

• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>

</bulletpoints>
<text>*Some perks may differ depending on your location and role.</text>
</gh-perks>