JOB DESCRIPTION:

1. Primary Objective of Position
The incumbent is responsible for the promotion of Abbott EP Product lines through professional and technical support to both medical and sales personnel. This position is additionally responsible for ensuring that all questions of a technical nature from the field or internal sources are answered in an expeditious manner and reported to the competent authorities within Abbott. This position’s primary function is to attend electrophysiology procedures and support any issues related to transcatheter ablation equipment.

2. Roles & Responsibilities
• Provide technical support and assistance over the whole national territory to the sales force and physicians
• Perform product presentations and training on products utilization to customers
• Support physicians during the enrolment and follow up phase of clinical studies
• Provide support to Regional Sales Managers, FTE Coordinator and Clinical Department for any additional tasks and projects
• Be proactive in taking Abbott solution-oriented approach to customers
• Promptly communicate feedback/info on supported electrophysiology procedures
• Perform booth duty when required
• Ensure all Abbott standing Quality Procedures are followed

3. Education & Competencies
• Degree in Engineering or equivalent
• Good Knowledge of English and Italian, both written and verbal
• Good knowledge of MS Office
• Preferable 1/2 years in similar activities (technical support)
• Interpersonal skills
• Teamwork
• Initiative
• Stress resistance
• Good communication

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

EP Electrophysiology

        

LOCATION:

Italy > Milan : Viale Edison 110, Edison Park Centre

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 75 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable