Business Intelligence Quality Analyst

Posted:
9/3/2024, 8:01:19 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role
• This role offers an exciting opportunity to be at the forefront of revolutionizing data analytics and driving innovation. As a Business Intelligence Quality Analyst, you will be responsible for gathering requirements, developing data quality models to monitor compliance, and creating dashboards with state-of-the-art visualizations to tell the story and enable valuable and actionable insights.
• If you're passionate about pushing the boundaries of data analytics, driving innovation, and contributing to a dynamic team environment, this role is tailor-made for you!

Meet our team:
The PayPal Global Customer Services, Customer Experience Servicing Innovation team delivers astonishing business insights, reports, and Dashboards for internal partners. Our Business Intelligence team is the powerhouse behind our data-driven decision-making process. Comprised of skilled professionals with a talent for unraveling complex datasets, our team is dedicated to transforming raw data into actionable insights. Using a combination of SQL expertise, advanced analytics techniques, and meticulous data research, we gather, analyze, and interpret data to provide valuable insights that drive business success.
From gathering requirements to developing robust analytical solutions, our BI team plays a pivotal role in shaping our organization's strategic direction. Whether it's designing and optimizing databases, creating interactive dashboards, or conducting in-depth data research, our team is committed to delivering high-quality, actionable insights that empower stakeholders at all levels of the organization.

Job Description:

Your way to impact

Join us in our mission to revolutionize data analytics and drive innovation at one of the top brands on the Internet. Embrace cutting-edge technologies and collaborate with a dynamic team to make a meaningful impact.

In your day-to-day role, you will:

  • Analyze data to determine the accuracies and impact of practices and procedures.

  • Design, develop, and implement high-quality dashboards and analytical tools.

  • Extract, transform and load from databases to data models for visualization and self-service consumption while managing data integrity.

  • Partner with engineers and data scientists to guide the construction of complex data structures and multi-system processes.

  • Have fun while driving innovation at one of the top brands on the Internet with the help of cutting-edge technologies.

What do you need to bring

  • 5+ years of progressively responsible experience in the field of software engineering, business intelligence, or data analysis.

  • 5+ years of recent SQL development with a deep understanding of structured and unstructured databases (Big Query).

  • Strong experience using Jupyter Notebooks, Python, or other languages to perform data analytical tasks.

  • Master’s degree or foreign equivalent in Computer Science, Information Technology, Mathematics, Software Engineering, or closely related quantitative discipline.

  • Proven understanding of commercial data and how to leverage that to support business-critical decisions and process optimization.

  • Working knowledge in relevant reporting technologies: Tableau, Looker, Power BI, MicroStrategy.

  • Understanding of Multidimensional Data Modeling and data warehousing (OLAP, SCD, Kimball, Inmon).

  • Extended knowledge of ETL concepts and tools.

  • Proficient use of MS-Excel.

  • GCP Cloud computing.

  • Excellent collaboration and partnership skills for working across organizations, cultures, and geographies.

  • Ability to drive collaboration within a matrixed environment and thrive in an unstructured environment.

  • Strong communication skills and results-oriented.

  • Strong interpersonal skills and an appreciation of diversity in teamwork.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.