HVAC Dispatcher

Posted:
6/12/2024, 6:43:22 AM

Location(s):
New Jersey, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Company Overview: With over 10,000+ customers served and a 5-star Google rating, we have a proven track record of doing the right thing for our customers. Owners Pat and Ed have over 20+ years of experience in the field. Built from 1 guy in a truck, Dwyer Services is now 25+ strong with 15+ trucks in the field. We hold a master license in Heating and Air Conditioning, Plumbing and Electrical Services. Born and Raised in Ocean County NJ, Dwyer Services plan on being a beacon of light in the industry for years to come! 
 

Job Overview: As the Dispatcher, you will play a crucial role in managing the flow of service requests, dispatching technicians, and maintaining effective communication with customers. Your exceptional organizational skills, ability to multitask, and strong customer service orientation will be instrumental in ensuring the efficient delivery of our services and exceeding customer expectations. This position offers opportunities for growth, a supportive work environment, and the satisfaction of contributing to our customers' comfort and satisfaction.
About Us: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint. We create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. We are guided by our core values – winning together, performance over politics, and today not tomorrow. Legacy is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator. 
 

Dwyer Services and Legacy Service Partners are equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.