Fillmore Auditorium Denver Event Staff/Security

Posted:
8/18/2024, 5:00:00 PM

Location(s):
Colorado, United States ⋅ Denver, Colorado, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ IT & Security

Job Summary:

The Fillmore Auditorium in Denver is Hiring Event Security Staff!

The Role:

Responsible for assisting guests, maintaining public safety, controlling access to restricted areas, and preventing unauthorized items from entering venue.

Job Functions:

  • Interact with guests in a friendly, courteous and direct manner.

  • Circulate among guests to preserve safety, order and to protect property.

  • Patrol premises and/or remain a stationary post to detect problems, threats, and prevent unauthorized entry through aisles, doors, gates, and fences.

  • Conduct searches of guests by physical pat downs and/or metal detector wands and conduct bag searches to prevent weapons and other unauthorized items from entering venue.

  • Check tickets and passes to ensure that guests are seated in the appropriate reserved seating areas.

  • Assists guests by directing them to the appropriate seating areas and other venue amenities, answering questions about the venue or event, and helping to solve guest issues as they arise.

  • Warn guests of rule infractions and apprehend or evict violators from the venue.

  • Assist medics to reach and remove guests in need of help.

  • Complete written reports of incidence occurring during each event.

  • Assist with post-event cleanup in the Auditorium.

  • Other tasks assigned by the Operations Manager, General Manager, Security Manager or Security Supervisor.

  • Always display a positive customer service attitude.

Job Expectations:

  • Applicants MUST be able to work major holidays and weekend (Friday/Saturday/Sunday) events throughout the year. This includes Halloween, Thanksgiving, and New Year's Eve.

  • Shifts schedules vary; most shifts will be in the evening during events.

  • Position can require walking, climbing stairs, standing.

  • Position can require work in an outdoor environment in a variety of weather conditions.

  • Must be able to lift 50 lbs.

Job Qualifications:

  • High school diploma or equivalent experience required.

  • Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.

  • Ability to perform duties in a professional manner and appearance.

  • Ability to independently make good decisions within proper policy and procedures and use tact and diplomacy.

  • A strong sense of teamwork and ability to execute programs.

  • Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion.

  • Must present a well-groomed appearance.

Licenses or Certifications:

  • Guard Card Preferred

  • Training for Proprietary Guard Card certification may be available

  • First Aid/CPR/AED desirable

Pay

- $20/Hour

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The expected compensation for this position is:

$18.29 USD - $20.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.