Posted:
3/4/2026, 1:17:55 AM
Location(s):
Montreal, Quebec, Canada ⋅ Quebec, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
The Signing Authorities Agent is accountable for the vetting and resolution of complex Large Corporate and Mid-Market customer requests related to signing authorities, often containing non-standard documentation, while upholding compliance to internal signing authority controls and Anti Money Laundering (AML) requirements. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you’ll succeed
Analytical Skills – Interpret, validate and execute internal and external client requests by establishing new customer’s signing authorities or amending existing customer’s signing authorities for complex corporate structures, conducting reviews of existing files and correcting documentation gaps relating to either signing authorities or AML, discovered during the vetting process
Critical Thinking – Verify documentation according to established signing authority procedures to confirm that documents received from customers are complete and properly executed. Review complex legal agreements related to Cash Management products to allow implementation of new products and amendments to existing products. Address gaps in signing authority documentation, escalating unresolved items, applying policies or engaging the appropriate internal partners to facilitate a resolution.
Relationship Building – Provide assistance to clients, Relationship Managers and BCC colleagues to address questions related to basic signing authority and AML signing authority requirements. Also, provide assistance and guidance to more junior team members when required
Who you are
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
Values Matter to You. You bring your real self to work, and you live our values – trust, teamwork and accountability.
You're fluent in French and English to support business operations outside of Quebec, Canada
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Mont-1155 Rene Levesque OEmployment Type
RegularWeekly Hours
37.5Skills
Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation PreparationsWebsite: https://www.cibc.com/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 10001+
Year Founded: 1867
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Credit Cards ⋅ Financial Services