Posted:
8/30/2024, 5:47:22 AM
Location(s):
California, United States ⋅ Culver City, California, United States
Experience Level(s):
Senior
Field(s):
Growth & Marketing
Workplace Type:
Remote
SUMMARY:
The Customer Retention Marketing Manager at Parachute Home will lead our customer retention initiatives. In this role, you will be responsible for developing and executing lifecycle marketing strategies to engage, retain, and nurture our customer base. You will oversee the email and SMS channels, driving the planning, creation, and execution of campaigns that deepen customer relationships and enhance the overall customer experience. The ideal candidate will leverage customer insights and data to create personalized, impactful marketing initiatives that enhance the customer experience and increase lifetime value. As a key player in the marketing team, you will collaborate with cross-functional teams to ensure the successful execution of lifecycle marketing programs that align with Parachute's brand values and business goals.
Reports to: Sr. Director, Lifecycle Marketing
Location: Remote
What You’ll Do:
Customer Retention Strategy:
Email and SMS Channel Management:
Performance Analysis and Optimization:
Collaboration and Leadership:
Who You Are:
What You’ll Get:
Parachute takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $90,000 - $120,000.
About Us
Our belief is that when we take care of our home, it takes care of us. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It's where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That’s why they say there’s no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into so much more.
Parachute was certified as a great place to work! Check us out here
Our Commitment to You
We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication and building a DE&I enrichment and training program.
Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website at www.parachutehome.com/careers.
Website: https://www.parachutehome.com/
Headquarter Location: Culver City, California, United States
Employee Count: 51-100
Year Founded: 2013
IPO Status: Private
Last Funding Type: Series C
Industries: Home Decor ⋅ Interior Design ⋅ Retail