Advanced Analytics – Senior Analyst

• You are collaborative and enjoy solving analytical problems to help our team to reach highest potential
• We are a team of big thinkers who are engineering the future of banking
• Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters:

Business Bank (BB) secures and enhances the financial wellbeing of people, businesses and communities, particularly CBA’s small and medium sized enterprise clients, including those in rural and regional areas, as well as the needs of CBA’s online trading, broking customers.

BB Customer, Controls & Governance sits within the wider Advanced Analytics & Data (AAD) team, part of Customer, Channels and Data (CCD) in BB.

BB Customer, Controls & Governance is the analytical function that supports Controls, Customer Risk, Remediation and Customer Lifecycle Management activities.

See yourself in our team:

As a Senior Analyst, you will be responsible for building out data driven projects, providing deep analytical insights and guiding strategic decision-making processes. Your primary focus will be to partner with Product, Technology and BB Chief Controls Office to ensure the accuracy, integrity and compliance of the BB data and processes. 

Harnessing your passion for innovation and continuous improvement, you will be part of a team of talented analysts working to enhance our analytical capabilities and control frameworks, ultimately transforming the way the Business Bank optimises the customer experience through proactive risk management.

 You will be passionate about fostering a collaborative cross-team culture that puts emphasis on development and growth.

We’re interested in hearing from people who:

• Working collaboratively in cross-functional Scrum teams with Product, Analytics and BB Chief Control Office colleagues, you will be responsible for leveraging the Group’s data assets to deliver analytical control processes and procedures
• Ensure the accuracy and integrity of BB data, identifying and mitigating risks
• You will deliver to deadlines by managing multiple priorities in a fast-paced, agile environment
• Monitor and report on the progress of control activities, providing regular updates to senior management
• Ensure all control activities comply with internal policies, procedures and regulatory requirements
• Using advanced business acumen, you will translate complex business requirements and objectives into technical briefings to implement effective analytical control strategies and solutions
• Develop and implement best practices and process improvements to enhance the efficiency and effectiveness of the analytical control function
• Stay up to date with industry trends and regulatory changes, ensuring compliance with relevant standards
• Foster a positive team culture that encourages innovation, accountability and continuous improvement

Tech Skills:

The role requires a diverse set of skills including technical, people and critical thinking.

  Key skills:

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks;
• Data & Analytics – Advanced analytical, numerate and logical reasoning skills, with extensive relevant experience in using complex data and analytics to drive business results;
• Stakeholder Management – Demonstrated ability to translate complex concepts into simplified stakeholder key messages and present to senior leaders;
• Commercial acumen – Ability to plan and manage multiple time critical projects with an understanding of business value, effective prioritisation and decision making;

Required experience:

• Minimum 2+ years in Data Analytics or similar experience (e.g. actuary, pricing, or credit risk);
• Must have proven experience working with SQL to extract data from complex datasets;
• Extensive experience in using data driven analytics to develop dashboards, insights and recommendations;
• Proven experience building and maintaining predictive models/machine learning algorithms
• Ability to understand complex problems and take a structured approach using data-driven insights to solve;
• Experience with analytical tools and platforms such as R / Python and/or GitHub is preferred;
• Knowledge and experience in Banking (customers, products, systems, processes) is preferred;
• Experience with Agile tools and methodologies is preferred;
• Experience with using AI virtual assistants / prompt engineering
• Degree in relevant discipline (Actuarial, Statistics, Maths, Economics, Engineering or Sciences).

Working with us:  

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with us is for you.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. We’re looking for people who truly live our values: Care, Courage and Commitment and we’ll offer you great opportunities to develop your career with us.

Advertising End Date: 04/08/2025