Posted:
9/17/2025, 4:51:35 AM
Location(s):
Strongsville, Ohio, United States ⋅ Ohio, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
When you join the Cleveland Clinic’s Strongsville Family Health and Surgery Center team, you become a caregiver at one of the most respected healthcare organizations in the world. This patient-friendly facility offers a wide array of services to provide patients with unparalleled care and support. Here, you will work alongside passionate and dedicated caregivers, receive endless appreciation and build a rewarding career.
As a Temporary Student Worker, you will gain hands-on experience from some of the best caregivers in the field. You will assist with various administrative, clerical, patient service and operational support tasks, offering a unique opportunity to enhance your customer service, technological and organization skills within a healthcare setting. Come experience first-hand the dynamic, innovative and explorative culture at Cleveland Clinic.
A caregiver in this position works full-time.
A caregiver who excels in this role will:
Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
Investigate, triage and resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Enter and maintain confidential patient information.
Recruit, enroll and educate patients on MyChart and Appointment Pass.
Minimum qualifications for the ideal future caregiver include:
Preferred qualifications for the ideal future caregiver include:
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Website: https://clevelandclinic.org/
Headquarter Location: Cleveland, Ohio, United States
Employee Count: 1001-5000
Year Founded: 1921
IPO Status: Private
Last Funding Type: Grant
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit