Claims Analyst I

Who we are?

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business.

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

The claims function is meant to be a partner to the business segments, offering support, expertise and partnership. The existing diversity of the business portfolio demands from the claims role specialized expertise in the different business areas. The Express claims team works with the business to support a wide array of products and offerings, through a complex and highly demanding distribution force and network. Claims has the responsibility of delivering and materializing the product offer and promise.

About the role

What you need to know:

• The Claims Analyst I reports to the Commer Lines Claims manager.
• The main tasks of this position are:
  • Review of claims (Pending list),
  • Attention to insured, agents, executives, (via email, telephone).
  • Adjustment of electronic equipment claims (prepare adjustment, quote similar equipment, request requirements and collect agreement signatures)
  • Payment to insured, payment to suppliers, notes in claims system SISE
  • Adjustment of reserves, filing in statutory electronic repository
  • Request and review AML requirements
  • Registration of bank accounts (registration of folios),
  • Preparation and distribution of non-appropriate claim rejection letters
  • Preparation of claim notice to UW team, interaction with SIU
  • Record of recoveries in claims system
  • Record of Non cash (recoveries made in favor of Insured)
  • Closing of reserves
  • Monitoring of claims assigned to independent adjusters when retained (review of reports, adjustments of reserves)

What we’re looking for:

• Academic: Business and/or Engineering
• Experience:
  • 1-3+ years of experience in the management of property, energy, marine claims for commercial and personal lines.
• Along with the above expertise required for the job, the following skills are required:
  • Critical: attention to detail, analytical, organization, client service, sense of urgency.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG SEGUROS MEXICO S.A. DE C.V.