At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

To design best function solution to fulfill the business needs which to make sure the core system can accommodate the new product quickly launch to the market, regulatory requirements and fast business growth etc

Roles and Responsibilities:

Function solution document delivery based on UR(60%)

• Work closely with business functional User Rep & technical team to ensure system implementation within required timeline to support business objectives
• Analyze and provide optimum solutions, support requirements assessment, solution and process planning, Agile implementation, enterprise blueprint / architecture, prototyping, and impact analysis.
• Ensure solution options based on business demand, provide comparison and recommendations on the technical integrity of the solutions, cost effectiveness and supportability that meets user requirements and industry best practices
• Take ownership of the functional solution preparation and see it through to its successful implementation

Planning & Incident Management (25%)

• Responsible for requirement delivery plan is on tracking.
• Hands on incident management and follows up of application systems issues.
• Ensure the incident is responded and resolved within the SLA.

Business Support (10%)

• Act as the contact point to facilitate close and effective communication channel between technical team and users
• Provide on-site or remote support during user conversions as applicable

Others ad hoc tasks(5%)

• Related ad hoc tasks assigned to facilitate requirement analysis

Job Requirements:

• University graduate, bachelor or above
• Be familiar with insurance core systems and at least 10+ years experience in requirement analysis function areas
• Group Life Insurance business knowledge is plus, especially in the domain of  new business, underwriting, product, claim etc.
• Proative, creative and logical thinking, good research and analytical ability
• Self-motivated and willing to work with others or work independently under a high pressure
• Good verbal, written and presentation communication skills of both mandarin and English
• Office software(Word, Excel, PPT, AXURE, VISIO etc.) is required.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.