Mexico City- Hybrid

Commercial Data Analyst – Americas Commercial Operations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Commercial Data Analyst supporting the Americas Commercial Operations team, you will be responsible for building, maintaining, and enhancing dashboards and reports that enable data‑driven decision‑making across the commercial organization. In this role, you will analyze data, investigate issues, and translate findings into clear, business‑ready visualizations and insights.

You will work closely with cross‑functional stakeholders to understand reporting needs, ensure data accuracy, and support a highly collaborative, team‑oriented environment. This role is well‑suited for an analyst with strong attention to detail, solid technical foundations, and the ability to work independently within defined processes while communicating proactively with stakeholders.
 

In this role, a typical day will include:

• Collaborating with Commercial Operations, Sales Operations, Marketing, Finance, and other partners to understand reporting and analytics needs.
• Pulling, validating, and analyzing data to build dashboards, reports, and ad‑hoc analyses that support operational and management reviews.
• Investigating data issues, variances, or inconsistencies and proactively working to resolve them.
• Translating data findings into clear visual stories tailored to technical and non‑technical audiences.
• Maintaining documentation, definitions, and reporting logic in alignment with governance and SOP requirements.

Key Responsibilities

• Build, maintain, and enhance dashboards and recurring reports using Tableau or Power BI to support commercial decision‑making.
• Perform data analysis to identify trends, issues, and opportunities within commercial and customer data.
• Partner with stakeholders to clarify requirements, define metrics, and ensure reporting outputs meet business needs.
• Ensure data accuracy and integrity through validation, investigation, and documentation of data sources and logic.
• Support continuous improvement by identifying opportunities to streamline or automate reporting processes.
   

What You’ll Bring to Alcon
 

Education

• Bachelor’s degree in a quantitative field (e.g., Data Analytics, Engineering, Mathematics, Economics, Information Systems) or equivalent practical experience.

Experience

• 2–4 years of hands‑on experience in data analytics, BI reporting, or dashboard development within a corporate or enterprise environment.
   

Technical Skills

• Working knowledge of SQL for querying and data analysis.
• Experience with Tableau or Power BI for dashboarding and data visualization.
• Exposure to tools such as Alteryx and/or Python is a plus.
• Strong data visualization and data storytelling skills.
   

Behavioral & Soft Skills

• Strong attention to detail, accountability, and ownership of deliverables.
• Ability to investigate issues independently and follow through to resolution.
• Clear and proactive communication skills; able to tailor messages to different audiences.
• Collaborative, team‑oriented mindset with openness to support others as needed.
• Learning agility and willingness to continuously improve skills and processes.
   

Compliance & Quality

All associates must adhere to GxP regulations by following SOPs, maintaining accurate and complete documentation, ensuring rigorous quality control, and completing required training. Compliance with regulatory requirements and continuous improvement are essential to our operations.
 

How You Can Thrive at Alcon

• Work in a highly collaborative, interconnected team that values openness, authenticity, and teamwork.
• Gain exposure to commercial operations across the Americas region within a global organization.
• Develop your analytics and communication skills while contributing to meaningful, data‑driven business outcomes.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.