Help Desk Specialist

Posted:
11/20/2025, 1:41:00 AM

Location(s):
District of Columbia, United States ⋅ Washington, District of Columbia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

hatch I.T. is partnering with Expression to find a Help Desk Specialist. See details below:

About The Role:
Expression is looking for an experienced and customer-oriented Help Desk Specialist to support both Windows and Apple Macintosh systems across the organization and for their Department of State (DoS) engagement. In this role you’ll work with a mixed Windows/Mac OS user environment, leveraging platforms such as Google Workspace, Microsoft Office, JAMF, Confluence, JIRA, Microsoft Intune, and other SaaS solutions. You will provide strong IT support, manage hardware & software deployment, and contribute to the development of IT processes and policies.

About the Company:
Founded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression’s “Perpetual Innovation” culture focuses on creating immediate and sustainable value for their clients via agile delivery of tailored solutions built through constant engagement with their clients. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.