At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

FULL TIME

MONDAY - FRIDAY

Starts at $18/HR

The Coordination Team Lead will be responsible for supervising and managing a team of Personal Care Services (PCS) Client Care Coordinators or Field Supervisors. The incumbent is responsible for planning, organizing, and providing client with appropriate Personal Care Services in a timely and efficient manner.

•  Provides day to day supervision and management of a team of Client Care Coordinators or Field Supervisors, including the execution of their daily functions and duties.

• • • Assists Client Care Coordinators and Field Supervisors with scheduling appropriate services for all requests for homemaking, personal care, and home health aide services in a timely manner in accordance with established procedures, including staffing planned and unplanned absences, as needed.
    • Manages a client and caregiver caseload as needed.
    • Ensures accurate records of the current and prospective schedule for all clients, including requested services, tasks and/or plan of care1.
    • Manages client/contract satisfaction with appropriate customer service, communication and follow up.
    • Reviews contract specific documentation for applicable clients for accuracy and completeness.
    • Available for On-Call duties as needed.
    • Works cooperatively with Branch Director (Administrator) or Regional Branch Director to maintain compliance with State and Federal Regulation standards.
    • Actively participates in and cooperates with strategic growth initiatives for the branch.
    • Ensures accurate billing and payroll documentation is provided in a timely manner for their respective team.
    • Implements Elara Caring infection control policies and procedures.
    • Ensures that all activities performed align with the vision of Elara Caring’s board of directors, executive team, and the leadership of the Personal Care Services team.
    • Ensures team has balanced workload distribution and adjusts as needed.
    • Available to provide qualified direct care services as needed
• • Work in a collaborative environment.
  • Be rewarded with a unique opportunity to make a difference
  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance

Required Experience:  

Minimum three (3) years of experience in the home care industry, or fast-paced office environment. Minimum two years coordinating, and management experience is preferred

o         

Education/Certifications:  

Must have a high school diploma or GED. Associate’s or Bachelor’s degree preferred

o        Technical Skills:  

• Working knowledge of Medicare/Medicaid, home health care benefits, policies, and procedures
• o Excellent computer skills and knowledge required
• o Excellent communication and organizational skills required
• o Must be able to multitask in a fast-paced environment
• o Professional verbal and written communication skills
• o Must be a team player, intuitive and able to interact effectively with all
• o Possess good management and leadership skills
• o Ability to motivate others in a positive manner
• o Demonstrates knowledge of fire, safety, and emergency preparedness appropriate to the office setting

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.  

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to [email protected].