The CSIS Security Officer is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

• This role will play a pivotal role in the daily operations of Citi by interacting with multiple businesses across the enterprise
• This role will leverage subject matter expertise, whether that is physical security and safety, crisis management, security technology, event security/logistics or vendor management
• Work in the field with little or no supervision
• Decisions must be made taking into consideration your surroundings and situation
• Situations may include; medical/urgent problems, use of firearm to thwart any harm that may come to you or your protectee, cover and evacuating the protectee, kidnapping attempts, robbery attempts or any other harm that may come to one of our protectees.
• Prepare advances for the protectee to make sure that all aspects of the advance are covered
• These include routes, arrival/departure points, counter-surveillance, safe houses, hospitals, airports and any other natural disaster that may occur
• Maintain Citi assets in working order to ensure that equipment is perpetual readiness state
• Ensure that security procedures are enforced and revised for all matters related to the operation and that all security personnel are trained to respond to emergency situations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bachelor's degree/Associate's degree plus equivalent work experience/High School diploma plus equivalent work experience
• Experience in adhering current security protocols, operations manuals and guides
• Proven ability to foster relationships and interface with external agencies to promote functional excellence
• Demonstrated experience in making sound judgements at a moment’s notice
• Has maintained corporate assets, to include lease vehicles and equipment in a state of perpetual readiness enough to meet or surpass requirements
• Can articulates basic understanding of security vulnerabilities and suggests preventative measures to assist in the mitigation of these potential risks
• Experience in working with security & safety technology
• Demonstrated ability to follow security and safety instructions and procedures; reporting anything out of the ordinary to management and obey rules and regulations set out in delegations of duty, verbal instructions and company policies
• Relevant experience in a private/public sector security environment
• Professional Security certifications
• Experience working in a corporate or financial services security team
• Flexibility to work on call off hours/weekends

Education:

• Bachelors degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Requisitos Necesarios:

• Ing. o Lic. Terminada.

• Experiencia de 6 meses a 2 años en el rol.

• Conocimiento de instalación y seguimiento a controles de seguridad de las sucursales.

• Se requiere experiencia y conocimiento en configuraciones y programación de sistema de alarmas, CCTV y control de acceso, así como conocimiento técnico de los equipos de seguridad.

• Disponibilidad de tiempo (Indispensable) El equipo de CSIS es un área de control y seguridad que opera 24/7 trabajando en distintos turnos que se rolan cada 2 o 3 meses. Estos turnos pueden incluir las siguientes ventanas de horario: 6 a.m a 2 p.m. 2 p.m. a 10 p.m. 10 p.m. a 6 a.m. 9 a.m. a 7 p.m. 8 a.m. a 6 p.m.

• Dos dias de descanso entre semana

• SON RESIDENTES, ES DECIR, EL TRABAJO ES PRESENCIAL EN LA OFICINA LOS 5 DIAS LABORABLES 

• Competencias necesarias:

• Atención de servicio- atención a gerente de sucursales, Atención de tickets via remota. Canalizan los incidentes. Trabajo en equipo, Actitud de servicio, conocimientos de computación: Windows Office, etc. Deseable Service Now para reportar fallas.

• Zona de Trabajo: Moras, Acacias, Sur CDMX.

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Job Family Group:

Corporate Services

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Job Family:

Security

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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