About the Role

We’re looking for a Senior Product Manager to build and deliver SaaS connectors requested by the customers.

This is a full-time position based out of our Bengaluru office.

What You’ll Do

Roadmap

• Take a collaborative approach in prioritizing the roadmap, with a good balance between new connectors, managing process/technical debt and features for existing connectors
• Drive the roadmap and processes with the product and engineering team working on the connectors
  

Execution and Project Delivery

• Lead the planning, scheduling, and tracking of connector request timelines and milestones using appropriate tools and techniques.
• Provide hands-on management of the most critical connector requests, applying expert judgment and analysis to the planning and execution of the same.
  

Stakeholder Management and Collaboration

• Partner with key stakeholders across various functions across Product, Program, Analytics, Marketing, Operations and Engineering.
• Lead cross-functional teams to execute the planned roadmap 
• Ensure a clear communication framework is in place to align expectations, progress, and feedback between your team and the stakeholders.
  

Process Improvement and Innovation

• Identify opportunities for process optimization, recommending and implementing new systems or enhancements to existing processes.
• Foster a culture of continuous improvement, encouraging the team to iterate on processes and tools to improve efficiency and effectiveness.
• Stay informed of the latest technology and product management trends to drive innovation within the team and the broader organization.
  

Performance Metrics and Analysis

• Establish and oversee the tracking of health metrics, ensuring that our connectors remain well aligned to customer requirements & Fivetran principles.
• Use data-driven insights to make prioritization decisions, recommend initiatives, and to report on the health and success of various projects and initiatives.
• Analyze the impact of new changes or enhancements on the existing connectors, And making proactive roadmap additions and decisions for connectors in use.

You’ll directly contribute to process efficiency and scaling of Fivetran’s SaaS Connectors.

Skills We’re Looking For

• 7+ years experience as a product manager, technical product manager, or a related role.
• An adaptable style, with an ability to work through ambiguity.
• Solid SQL & API knowledge
• Amazing at working with customers & other stakeholders 
• Adept at prioritizing major initiatives, balancing the demands between near-term alignment to changes in the business and long-term scalability.
• Ability to manage multiple projects and deadlines, balancing short-term needs with long-term strategic priorities.
• Experience in performing in-depth analysis and research to identify opportunities for process improvements.
• Ability to translate complex details into clear, concise requirements and communicate effectively with technical and non-technical stakeholders.
• Experience with Agile or Scrum project management methodologies, with a strong track record of shipping products that exceed user expectations.
• Demonstrated use of analytics, user research, and business cases to drive decisions and improve products & processes.
• A deep sense of empathy for the customer, ensuring that all solutions are customer-focused and deliver significant value.

Optional Bonus Skills​

• Proficiency in general-purpose programming languages, SQL, and a general ability to self-serve and digest data.

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